The Perfume Shop
Deputy Manager
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Deputy Manager – The Perfume Shop
At The Perfume Shop, we believe our people are at the heart of everything we do. We’re always searching for individuals with Talent, Passion, and a Spark who can help us achieve our vision.
The Role
Are you a seasoned retail manager looking for your next challenge?
- Passionate about perfume and customer experience?
- Thriving in fast-paced environments?
- Part of a supportive team looking for leadership opportunities?
As a Deputy Manager, you’ll be a key player in driving operational success in one of our most dynamic stores. Working alongside your Store Manager, you’ll lead by example, empowering your team to meet and exceed targets while delivering exceptional service.
Post: Deputy Manager Contracted Hours: 37.5 Contract Type: Permanent Salary: £30,977.00 per annum
What You’ll Do
With Talent, Passion, and Spark, you’ll:
- Lead by example—exemplify great customer service and coach your team to deliver the same
- Work closely with the Store Manager to meet daily, weekly, and yearly targets, keeping the team focused on store success
- Review store performance and action plans to address challenges
- Ensure secure opening and closing of the store, adhering to security protocols and overseeing key holders
- Assist in rota preparation and staff scheduling
- Support the Store Manager in managing stock inventory, implementing measures to minimise loss
- Foster a culture of growth and development by mentoring staff and setting them up for success
- Play a key role in talent recruitment, identifying those with Passion and Spark to build a strong, high-performing team
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What You’ll Bring
We’re looking for someone who brings Talent, Passion, and Spark. It’s a bonus if you:
- Have proven management experience, including roles as an Assistant or Store Manager in a fast-paced retail environment
- Passionate about teamwork and high performance, able to coach and develop a large team
- Enjoy strategic thinking and hands-on store management—Toxic to bureaucracy, excited by action and results
- Deliver exceptional customer service to meet our high standards
- Understand KPIs—tracks sales, service, profit & loss (P&L) and can analyse performance
- Have a commercial mindset, balancing operational efficiency with business growth
- Available to work flexible patterns, including weekends when required
What You’ll Get
We reward commitment and inspire passion—here’s what you’ll gain:
- Competitive base salary
- Annual KPI-based bonus
- Christmas commission—earn bonuses based on store sales and hours worked (outstanding perk!)
- 30 days holiday entitlement (pro-rata depending on contract hours)
- Exclusive VIP benefits: 20% discount on all perfumes + access to customer offers
- Additional partner discounts with Superdrug and 3 Mobile through AS Watson
- Prizes and incentives tied to personal, team, and store performance—great recognition!
- Continuous learning and training—from perfume expertise to management skill development
- Pension, health and wellbeing benefits—we invest in our people!
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Our Belief in ‘Growing Our Own’
We encourage internal progression, offering:
- Apprenticeship schemes at all levels to help you develop further
Note on Applications
Due to high application volumes, we’ll only contact successful candidates. Should you not hear back, keep checking our job board!
Our Commitment to Diversity & Inclusion
The Perfume Shop is an equal opportunity employer—we celebrate a diverse and inclusive workplace. Every qualified applicant will receive fair consideration, regardless of:
- Race
- Colour
- Religion
- Gender/Gender Identity/Expression
- Sexual Orientation
- National Origin
- Genetics
- Disability
- Age
- Veteran Status
We ensure that individuals with disabilities receive reasonable accommodation throughout the application, interview, and employment process.
About The Perfume Shop
Part of the AS Watson Group, we’re the world’s largest health and beauty retailer, operating over 16,500 stores across 12 brands in 28 markets with 130,000+ employees. In 2023, AS Watson achieved US$23 billion in revenue, serving 5.5 billion shoppers via offline and online channels.
We merge luxury retail with a modern, tech-driven experience, empowering our teams to deliver results while putting people and customers first.
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