Kaplan International
Deputy Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Deputy Manager
Deputy Manager
Reference number: JR256670 Location: Liverpool Working pattern: Full Time, 37.5 hours per week Contract Type: Permanent
Kaplan Living is recruiting for one (1) passionate and professional Deputy Manager to join our student residence team based in Liverpool.
About the Role
You will report to the General Manager, supporting the efficient operation of our student housing to deliver an exceptional residential and customer experience.
As part of a caring and inclusive team, you will contribute to maintaining a "home from home" atmosphere for international students, fostering a vibrant social community in a safe and secure environment where students can thrive.
For more details, visit: https://tinyurl.com/4dxws6cb
What You’ll Bring to the Role
The successful applicant should demonstrate:
- Strong leadership skills with excellent oral and written communication, engaging effectively with both customers and colleagues
- A passion for customer care and a deep understanding of student needs
- Relevant experience in a customer-facing role, ideally in hospitality, student services, or accommodation management
- Proficiency in health, safety, and compliance standards aligned with legislation
- Ability to manage budgets, prioritise tasks, and meet deadlines
- Proficiency in essential IT tools (MS Word, Excel) and a willingness to develop new skills
- Flexibility in working hours, including out-of-hours emergency support when required
- Familiarity with the ANUK Accreditation Scheme
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Requirements
- Proven experience in customer service, hospitality, or student accommodation management
- Demonstrated ability to work effectively in a team
- Track record of budget management and financial accountability
- Strong time management and organisational skills to prioritise workloads
About Kaplan Living
Part of Kaplan Inc., the world’s leading diversified education organisation, Kaplan Living is a pioneering provider of purpose-built student accommodation in the UK. We deliver:
- Safe and comfortable living spaces tailored for:
- Kaplan International Pathways Colleges
- Kaplan International English Schools
- University-affiliated students
- Direct let accommodations
What We Offer
Beyond a competitive salary of £32,500 per annum, we provide:
Benefits:
- 36 days annual leave (tariff basis can be applied for part-time roles)
- Generous family benefits, including discounts on Kaplan courses
- 24/7 confidential helpline offering counselling and support services
- Pension contributions
- Enhanced parental leave policies (maternity, adoption, shared parental, and paternity/partner pay exceeding statutory minimum)
- Medicash Health Cash Plan
Career and Working Environment:
- Opportunities for career progression
- Hybrid and work-from-home flexibility where possible
- A collaborative, diverse, and inclusive workplace committed to equality
Get help with your application
Your very own career expert that helps elevate your application to the next level.
How to Apply
Submit your application by 11:00 PM on Monday, 14 July 2026 via:
- A CV
- A cover letter outlining how you meet the role requirements
Note: We may close the application before the deadline if we receive sufficient suitability applications.
Important Notes & Accessibility
Disclosure & Barring (DBS) Check
As part of safeguarding policies, candidates may be subject to an enhanced DBS check.
Recruitment Support
Need assistance with your application? Contact the Recruitment Team at kaplanstaff.recruitment@kaplan.com
Accessibility & Inclusion
Disability Confident Scheme: Kaplan commits to fairness, equity, and inclusion. We encourage applicants from diverse backgrounds, including:
- Members of LGBTQ+ communities
- Women
- Individuals from ethnic minority groups
- People with visible and hidden disabilities
- Any age or family status
Applicants can request reasonable adjustments or Disability Confident considerations after submission.
Employee Resource Groups
We support diversity through groups such as:
- Kaplan Pride
- Higher Ground Race (cultural & ethical communities)
- Ability & East
- Women Network
These initiatives promote inclusion and career development in a globally connected organisation.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills