Friends of the Elderly
Deputy Manager (Care Home)
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Deputy Manager (Care Home)
Deputy Manager – Residential Care (Redcot, Haslemere)
Position Type
- Permanent, Full-Time
Hours
36 working hours (5 days out of 7), including alternate weekends (may include some nights)
About the Role
Do you enjoy making a real difference to older people’s lives? Help us create and sustain an environment where residents and staff thrive.
Are you proactive, professional, and passionate about exceptional care? As Deputy Manager at Friends of the Elderly (FotE), you will collaborate with the Registered Manager to deliver exceptional physical and person-centred care in our residential care setting (Redcot, Haslemere)—a tranquil, National Trust-adjacent oasis in Surrey.
Our Vision for Positive, Caring Leadership
In this dynamic role, your impact will create measurable improvements in:
- Clinical oversight, ensuring health, safety, and high-quality electronic care planning for residents.
- Operational agility—managing day-to-day functions in administration, catering, domestic, laundry, and maintenance, within agreed Friends of the Elderly/FotE standards, CQC regulations, and legislation.
- Financial prudence—together with the Registered Manager, keeping the services budget-aware and cost-effective.
- Team development—fostering a culture where every team member embraces best practice, training, and enduring improvement.
- Community ambiance—cultivating a cohesive, encouraging space that feels home-like for residents.
Key Responsibilities
- Support the Registered Manager in providing strategic leadership across administration, care, and service functions.
- Ensure full compliance with CQC regulations, safeguarding protocols, and best practice frameworks.
- Oversee and enhance resident health and safety, using effective risk assessments and systems-led reviews (e.g., electronic care plans).
- Advise on and help manage the annual service budget through cost-effective decision-making.
- Establish and maintain regulatory links with internal leadership, external professionals, and residents/families.
- Champion safeguarding: adhere to FotE’s Policy & Procedures, report concerns immediately and transparently, and conduct audits/improvements where needed.
- Act as a visible role model for the care team—core values include supporting staff in upholding standards of care and ethics.
- Maintain welcoming communal environments and person-centred routines.
- Design and implement rotas and staff training, investing in continuous professional development.
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About Us
Friends of the Elderly is a 120-year-old not-for-profit charity pioneering care since 1903. Our innovations include:
- Fully residential care (e.g., scenic Redcot),以及day care centres,我們為財政上有困難的長者提供獎學金.
- Inclusive family-style environments nurtured by decades of care traditions.
- A commitment to innovation and kindness—helping dignified, cared-for lives to flourish.
Redcot is nestled within Surrey’s lush greenery, offering residents scenic views, gardens, and National Trust access.
Who We’re Looking For
You are a ** driven leader** with proven:
- 3+ years in elderly care.
- Minimum NVQ Level 3 in Adult Social Care (required).
- A practical understanding of care protocols (e.g., the Care Certificate).
- Audit-based accountability: hands-on experience consistently monitoring practice—spot gaps, instigate improvements, and enforce robust safeguarding.
- Ability to train new hires, maltreatings: amend system.
- Knowledge of adult safeguarding, CQC requirements, and NHS guidelines essential.
Attitude matters as much as experience. We welcome applicants who are: ✅ Resilient yet compassionate ✅ Pro-innovation in efficiencies ✅ Dedicated tocommunications inclusion
Rewards & Recognition
We invest in the development of every team member, combining careers with cultural contributions.
Perks & Benefits
- Flexible, supportive work-life balance—including benefits to balance your responsibilities at work and home.
- Personal development sprints:
- Onward training, unfolding growth opportunities.
- Charitable access to up to 24 expert sessions (counselling, financial coaching, life/leadership coaching) annually via Affinity/Radar.
- Financial wellbeing:
- Access affordable loans, salary savings, advance pay apps.
- Health & lifestyle retreats:
- Private health cash plans for you + family members.
- Discounts up front—commercial/retail partners offer partnerships or referral perks.
- Cycle to Work scheme: responsible investment for responsible transport.
- Long-serving rewards, staples that develop over first-step annual逾 prescriptions.
- Refer a friend: receive £200 bonus after a successful hire.
- Group Pension Plan, 6% company contribution.
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Our culture thrives on collaboration and warmth.
Safeguarding Commitment
Anyone seeing or suspecting abuse must follow our Safeguarding Policy & Procedures: immediate, secure reporting. We are proactive advocates for vulnerable safety.
DBS (Enhanced) Check Required
A standard criminal records check—enhanced/international checks—will be part of your pre-employment enquiries. This reputation is non-exclusive: approval may also arise from mitigating factors.
Equality, Diversity, & Inclusion
We cherish wealth in opportunity—not information.
- Recognise it in collective representation.
- Celebrate a spectrum—identities honouring our difference.
- Aspire to a “workplace we would inherit in permission”.
While we regret not providing sponsorship, we wholeheartedly welcome international applicants under legal UK employment terms. All align with labour requirements.
Ready to Apply?
Join us to make a difference daily.
✍️ Complete your application today. we reserve restrict to fill this vacancy early if needs/selection permit.
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