H&T Group Ltd
Deputy Manager - Full Time - Camden
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Deputy Manager - Full Time - Camden
Deputy Store Manager – Camden
Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community?
Join H&T as a Deputy Store Manager and help shape the future of our store.
At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.
We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
💼 Role Overview
Starting Salary: £29,750.00 (Includes London Weighting Allowance)
📍 Location: Camden 🕒 Job Type: Full Time (37.5 hours per week) 🔹 Flexibility: Full coverage required from Monday to Sunday 💰 Potential for £2,400 discretionary bonus annually (pro-rated performance-based)
About The Role
As a Deputy Store Manager, you will:
- Support the Store Manager in leading a motivated, well-trained team.
- Ensure personalised, exceptional service for all customers while aligning with store goals.
- Maintain financial targets, regulatory compliance, and company standards.
- Create a positive, inclusive environment where every colleague feels valued.
- There is no prior pawnbroking experience required—comprehensive training will be provided.
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Key Responsibilities
- Lead and motivate colleagues to achieve store KPIs and deliver outstanding service.
- Train and develop a multi-skilled team to handle diverse customer needs effectively.
- Foster a welcoming, professional, and safe in-store environment.
- Promote best practices, security protocols, and adherence to company policies.
- Drive team performance towards financial targets.
- Collaborate with the wider area team, sharing insights and best practices.
- Assist in implementing new products, policies, and procedures for smooth operations.
(For full details, click here.)
🎥 Watch a day-in-the-life video in our H&T Store.
What We’re Looking For
We’re seeking candidates with:
- A passion for high standards and delivering exceptional experiences for customers and teams.
- Strong verbal and written communication skills.
- Previous supervisory or management experience, preferably in:
- Financial services
- Customer-facing roles
- A customer-first mindset with proactive initiative.
- Multilingual skills are a plus—our diverse customer base benefits from additional languages.
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What We Offer
A Supportive and Inclusive Workplace
H&T provides training, career growth, and pathways for progression from day one. Your wellbeing is prioritised—explore our benefits below:
✨ Benefits:
- 30 days paid holiday (including bank holidays), rising to 33 days with length of service.
- Customisable holiday days—buy/sell to suit your lifestyle.
- Private healthcare plan access.
- Cycle-to-work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts (up to 25% on jewellery and high-end watches).
- Incentive schemes to reward excellence.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to Lead?
**Ancilla 반목 were/**Apply now to become part of a company that values people, passion, and potential.
Make a difference—apply today!
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