Excelcare
Deputy Manager – Homecare Service
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Deputy Manager - Homecare Service
Join a fast-growing care provider and take the next step in your leadership career!
Location: Tower Hamlets
Salary: Dependent upon experience
Office based - Monday to Friday 8:30am - 5:00pm
Excelcare Homecare are looking for a motivated and forward-thinking Deputy Manager to join our high-quality Homecare service covering Tower Hamlets.
This role is perfect for a strong leader who is passionate about person-centred care and ready to take the next step to becoming a Registered Manager as we will offer a clear and structured development plan.
With the support of our existing and established team, you will have considerable experience and understanding of Homecare operations at management level with sound knowledge of CQC Regulations, legislation, and a passion to deliver outstanding care to our service users every day.
About The Role
Our Homecare service is currently delivering approximately 6,500 hours of care per week and as the Deputy Manager you will be responsible for overseeing governance, quality, and compliance across the business.
Key Responsibilities
- In time, act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
- Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists, and GP's.
- Lead on safeguarding, incidents, complaints, and quality assurance monitoring.
- Raising, reporting, responding, and investigation of complaints, concerns, and feedback received through the correct channels in line with company policies and procedures.
- Drive a culture of safe, effective, and person-centred care across the service.
- Maintain oversight of audits, care standards, and ensure inspection readiness.
- Monitor service performance, identifying risks, and implementing improvements.
- Ensure robust governance frameworks are embedded.
- Provide leadership and strategic direction to the wider management team.
- Report writing including governance and data updates.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your Team
You will oversee a well-defined and scalable branch model, including:
- An established Management team.
- A team of branch-based Care Coordinators handling scheduling and capacity, carer availability management, and package amendments.
- Community Care Coordinators responsible for consultations, spot checks, supervisions & appraisals, and competency checks.
- Branch administrative support to manage all administration and compliance processes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits Of Joining Us
- Funding for Level 5 Leadership & Management
- 33 days Annual Leave (Including bank Holidays)
- Working with a well-established and hard-working team
- DBS Certificate paid for by Excelcare*
- Contributory Pension Scheme
- Annual Salary Review
- Discretionary annual bonus
- Comprehensive Induction Programme
- Team Appreciation Days and company events
About You
- Proven experience at Management level within Homecare
- Level 5 Diploma in Health & Social Care (or working towards)
- Strong working knowledge of CQC regulations, inspections, and quality frameworks
- Demonstrated ability to lead large teams and services at scale
- Confident in managing safeguarding, investigations, and complaints
- Strong leadership presence with the ability to influence and develop teams
- Commercial awareness and understanding of service growth and sustainability
Are you passionate when it comes to delivering exceptional care and support for the people we care for at home, with a drive for continued improvement and development? If so, then this could be the right fit for you. Please apply online today - we are waiting to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location