British Garden Centres
Deputy Restaurant Manager
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Job Categories
Restaurant
Job Location:
Hayes Garden Centre, Ambleside LA22, UK
Location:
Hayes
Contract type:
Permanent
Hours:
- Full Time
- 40 Hours Per Week Including Weekends
About Us
British Garden Centres is the UK’s largest family owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.
The group now includes garden centres, restaurants, nurseries, and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees.
We are looking for an experienced Deputy Restaurant Manager who has a passion for creating excellent food as well as good organisational skills. You will have proven capabilities for running a successful restaurant/kitchen and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
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The main function of the Deputy Restaurant Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances. In addition, you will perform the duties and responsibilities for the Restaurant Manager in their absence. Candidate needs to have experience as a Deputy Manager.
What We Offer
- No evening work, split shifts or unsociable hours, year-round business.
- Security of working in a well-established expanding family business & the associated benefits.
- Rate Of Pay Negotiable, Dependent Upon Skills And Experience.
- 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Woodthorpe Leisure Park.
Requirements Of The Role
- Previous experience working in a busy hospitality venue.
- Thorough understanding of allergens and food safety.
- Excellent communication skills and able to work as part of a team.
- Strong IT & communication skills.
- Flexible in terms of days and hours worked to meet business demands.
- Solid leadership qualities with an ability to engage with a large team to drive service and standards.
- Knowledge of HACCP.
- Professionalism and reliability.
- Remains calm under pressure.
- Good time management.
- Level 2 basic food hygiene.
- Must be friendly & confident for this customer facing role.
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Duties Include
- Organising team schedules, handling staff issues and sick leave.
- Evaluating employee performance and providing training and guidance as needed.
- Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget.
- Filling in for absent employees and assisting teams as needed to successfully complete projects.
- Ensuring that employees follow company policies, as well as health and safety regulations.
- Ensuring a high and consistent standard of customer service.
- Business compliance in accordance with Health and safety and food safety laws and regulations.
- Good IT skills – Excel and word.
- Social Media – Facebook.
To Apply
Please send your CV and cover letter to: Sarah McNeish-Waltho Smcneish-waltho@britishgardencentres.com
Applications close – Monday 20th July 2026
If your application is successful, someone from the management team will be in touch with you.
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