Sanctuary Supported Living
Deputy Retirement Communities Manager
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Deputy Retirement Communities Manager
Location: Spey House, Criterion Street, Reddish, Stockport, Cheshire, SK5 6TD Salary: £13,640 - £14,361 per year (c.18.75 hours per week)
About the Organisation
Patron: Lead change that truly matters
Sanctuary Supported Living is proud to have been recognised as the 2025 Housing with Care Employer of the Year. Join our compassionate, community-focused team at Spey House, supporting retirement community residents with a commitment to making a real difference.
About the Role
You’ll play a vital part in a team that prioritises residents’ needs, growth, and individuality. Our #BeYourBest programme isn’t just a slogan—it’s a promise to invest in your future, providing training, encouragement, and opportunities to fulfil your potential.
Key Responsibilities
- Ensure the smooth running of housing services, with a focus on compliance and safety standards
- Build and maintain ** Positive relationships** with residents, colleagues, volunteers, and the local community
- Assist with tenancy management and help clarify residents’ rights and responsibilities
- Support the Retirement Communities Manager in managing and marketing voids (unoccupied homes)
- Promote social activities and encourage the use of communal spaces
- Maintain accurate records and systems to deliver effective service
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Person Specification
- Passion for building welcoming communities for older people
- Outstanding customer service and communication skills
- Strong organisational and time-management abilities
- Experience in leading, motivating, and supporting staff and volunteers
- Previous experience in housing, care, or a customer-focused environment is advantageous
- Confident using IT systems
Rewards & Benefits
As a not-for-profit, we reinvest in our people and services. You’ll enjoy:
Core Benefits
- 33 days’ annual leave (pro rata), including option to purchase additional days
- Occupational sick pay linked to length of service
- Contributory pension scheme
Additional Perks
- Health & Wellbeing Support:
- Aviva Digicare+ (virtual GP appointments)
- Employee Assistance Programme (medical, financial, and legal advice; short-term counselling)
- Company-paid life insurance
- Enhanced Parental leave arrangements
- Annual leave purchase flexibility
- Fully funded training and career development
- Flexible working options and an inclusive culture (staff networks for LGBT+, disability, race equality, and parents)
- Exclusive retail discounts, Cycle to Work scheme, and salary sacrifice arrangements
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Note: Some benefits are subject to a qualifying period or criteria.
Next Steps
- Application: Only accepted from individuals with the right to work in the UK
- https://www.sanctuary-supported-living.co.uk/jobs
- Internal candidates must apply via their careers account
Safeguarding & Checks
- Disclosure and Barring Service (DBS) checks required for successful applicants
To support an inclusive workplace, we provide reasonable adjustments throughout the recruitment process.
Diversity Statement
We welcome applications from all backgrounds and encourage underrepresented groups to apply. Sanctuary Group is committed to equal opportunities.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited.
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