Ward Talent Team
Deputy Security Manager - London - E1 7PF
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Deputy Security Manager
Do you have previous security supervisory experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? …Apply now!
We are seeking an experienced and adaptable Deputy Security Manager to support the management of a prominent corporate facility in London.
Role Overview
The Deputy Security Manager should have a good knowledge of the General Data Protection Regulation (GDPR) as the role also requires extensive CCTV knowledge. The successful candidate must have experience supporting the management and delivery of demanding fit-out programmes for office space and retail units. This will involve scheduling deliveries, providing fit-out contractors with safe access and egress, and ensuring there is a robust agreed process to manage the permit procedure while supporting the security team in adhering to it.
The Deputy Security Manager will support the Security Manager in ensuring the smooth and effective day-to-day running of the site-based security team. Any incidents, accidents, fabric damage, or issues with the security system must be escalated immediately in accordance with the site assignment instructions.
This is an excellent opportunity for an experienced security professional looking to take the next step in their leadership career within a prestigious corporate environment.
If this sounds like you, then apply now.
Position Details
- Position: Deputy Security Manager
- Pay Rate: £16.50 per hour
- Shift Pattern: Monday to Friday
- Location: E1 7PF, London
Benefits
- Financial support for SIA Licensing and renewal
- Cycle to Work salary sacrifice scheme
- Company Pension Scheme
- Life Assurance benefits
- Employee Referral Scheme
- Progression, training, and development opportunities
Additional benefits available via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 free Employee Assistance Programme
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Main Duties
- Support the Security Manager in the day-to-day management of the site security operation.
- Engage professionally with tenants and visitors, delivering exceptional customer service at all times.
- Assist in supervising the on-site security team, including coaching, training, performance management, and ensuring high standards are maintained.
- Support the administration and maintenance of site assignment instructions and standard operating procedures.
- Help ensure the site is fully staffed through effective rota management, whilst adhering to working time regulations and supporting planned and unplanned absence cover.
- Work closely with the Client, Security Manager, and site team to maintain a safe and secure environment.
- Monitor and operate CCTV systems in accordance with GDPR and site procedures.
- Undertake front-of-house duties to promote a welcoming and secure environment.
- Act as a visible security presence and respond confidently to incidents and emergencies.
- Identify and escalate issues promptly in line with site procedures.
- Maintain accurate records and security documentation.
- Produce clear and comprehensive daily reports and incident reports.
Essential Experience & Skills
- Valid Frontline SIA Licence.
- Valid CCTV Licence.
- Previous experience in a Security Supervisor, Deputy Manager, or similar leadership role within a corporate security environment.
- Experience supporting security operations within commercial office or mixed-use developments.
- Excellent customer service skills with experience in premium corporate or luxury environments.
- Strong knowledge of GDPR and CCTV operations.
- Excellent communication and interpersonal skills.
- Good understanding of security best practice, procedures, and compliance.
- High levels of professionalism, integrity, and attention to detail.
- IT literate, with confidence using multiple systems and Microsoft Office applications.
- Flexible, proactive, and able to support the Security Manager in delivering a first-class security service.
Who We Are
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
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We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
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