Positive Futures
Deputy Service Manager
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Service Manager (Learning Disability Support) – Positive Futures
Location
Positive Futures
Purpose of Role
To provide leadership in managing and developing a high-quality service that meets the needs and aspirations of people with a learning disability. This role is central to delivering our Mission of ensuring every person towards positive, empowered futures.
Summary
As a Service Manager, you will act as a senior leader for a dedicated team, ensuring they feel well-supported, motivated, and aligned with Positive Futures’ values. This includes targeted input into operational, management, and development initiatives across our services.
Key Responsibilities
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Leadership & Visionary Role
- Provide leadership and act as a role model to all staff, ensuring the strategic aims of Positive Futures are fully communicated and embedded within your Service.
- Spearhead two-way communication by regular engagement:
- Attending key management team and service meetings.
- Encouraging staff participation in the Joint Consultative Committee (JCC).
- Deputise professionally for the Service Manager in their absence, assuming full operational responsibility for day-to-day management.
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People Management
- Oversee staff recruitment, performance management, development, and retention in line with Positive Futures’ HR policies and the NISCC Code of Practice.
- Preserve a supportive, collaborative, and inclusive environment that empowers staff to deliver excellent service.
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Compliance & Safety
- Ensure adherence to all relevant legislation, regulations, and government policies including:
- RQIA (Regional Quality Improvement Authority) requirements.
- Supporting People standards (NCSP).
- Health and Safety Standards.
- Ensure adherence to all relevant legislation, regulations, and government policies including:
-
Administrative Excellence
- Maintain and enhance clear communication, information, and technology systems for seamless operation.
- Regularly review and improve these systems to optimise efficiency.
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- Availability & Flexibility
- Participate in the Service “on-call” rota, including shifts or sleepovers as required to ensure cover for service users.
- Co-ordinate rotations with staff of a Support Planner to guarantee adequate backup across shifts.
Access NI & Criminal Background Checks
- An Enhanced Access NI Disclosure Check is mandatory for this role.
- While criminal convictions do not automatically disqualify, we urge complete candour during the application process.
Access NI Compliance Positive Futures strictly adheres to the Access NI Code of Practice. Formats of our recruitment policies, including ex-offender recruitment and data handling, are available upon request.
About Positive Futures
Our Story
Established in 1995, Positive Futures has 30 years of experienceEmpowering individuals with learning disabilities, acquired brain injuries, and autism across Northern Ireland to lead independent, fulfilling lives within their communities.
Our Culture of Care
Our company culture prioritises a balance of respect, innovation, and collaboration. We energise a work environment where:
- Your future (or those of our service users) is genuinely valued.
- Best practices are encouraged through innovation and continuous learning.
- Staff development is a core commitment—we lead on growth, trust, and tangible outcomes.
Our Shared Values
Guiding our Swansong project ethos and daily work:
- People First – Staff are at the core of our success.
- Opportunities – Pursuing lifelong potential for all we touch.
- Employee Wellbeing – Commitment to sustainability—social, economic, and ecological.
- Innovation – We push boundaries through creative solutions and personalised support.
- Tenacious – Never stops, avoids obstacles to make what seems “impossible” achievable.
- Inclusion – Our team is our greatest strength, built through shared learning.
- Value for Money – Delivering impacting results with efficiency and integrity.
- Expertise – Cultivating excellence by overcoming limitations as a motivator.
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Our Reach
With services spanning Northern Ireland, we work closely with individuals, families, and communities.
Key Requirements
Essential Criteria
Applicants must meet the following:
- Minimum qualifications:
- Level 3 Health & Social Care qualification, or
- Whichever of the two options below:
- 2 years’ experience in Health and Social Care.
- 4 years’ experience in Health and Social Care (with no formal qualifications).
- Management experience:
- A minimum 2 years as a supervisor or in management roles.
- Registration:
- Current registration with NISCC, or readiness to register provisionally or permanently.
- Mobility:
- A valid UK driving licence, essential to meet operational Waltham requirements.
Desired Skills
While not mandatory, preference is given to:
- Additional experience in team leadership, service delivery, or organisation.
- Demonstrated ability in plan appraisals, performance management.
- Familiarity with support planning methodologies.
Closing Date &工作条件
- 应征料理截: Thursday, 16 July 2026.
- 类型: Full time
- 薪資: From £28,700.00 to £33,825.00年
Employment Policy
Positive Futures proudly promotes equal opportunity and encourages applications from all demographics without prejudice, encompassing:
- Religion
- Political opinions
- Sexual orientation
- Marital status
- Age
- Racial background
- Disability status
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