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BT Group

Design Lead - In House Creative Agency

London
Posted 3 days ago
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Design Lead - In House Creative Agency

Design Lead - In-House Creative Agency

Req ID: 60296 Job Function: Brand & Marketing Location: GBR-London, One Braham (BTHQ) Work Arrangement: Hybrid (3 days in-office, 2 days remote) Salary: Competitive with great benefits Posting Period: 2 July – 16 July 2026


About the Role

As Design Lead, you will lead the team’s creative delivery across all brand touchpoints, reporting to the Principal Creative. Managing a mix of graphic designers and digital designers, you’ll ensure visually exceptional work that aligns with cultural relevance and elevates brand storytelling.


Key Responsibilities

Creative Direction

  • Collaborate with copywriters to develop integrated campaign concepts where verbal and visual ideas are equally harmonised.
  • Generate bold, culturally resonant creative ideas that scale effortlessly across all channels (digital, print, social, outdoor, retail, etc.).
  • Approach briefs with fresh, unexpected thinking while maintaining originality and cohesion.

Design Leadership

  • Oversee campaign execution from concept to final output, translating creative visions into outstanding visuals.
  • Define design standards and benchmarks to ensure high-quality output, fostering a culture of excellence.
  • Partner closely with the Principal Creative to contribute original concepts and refine creative direction.

Design Excellence & Problem-Solving

  • Maintain consistency across adaptable formats (Digital, Print, Social, Outdoor, Retail), navigating constraints with creative tact.
  • Solve complex design challenges—balancing ambition against budget and timeline realities.
  • Demonstrate expertise in digital, print, motion/animation, and environmental design through a standout portfolio.

Brand Governance

  • Champion the brand’s visual identity, ensuring all work adheres to the highest standards of consistency, accessibility, and integrity.
  • Play a key role in evolving the brand’s design systems and guidelines.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Team Management

  • Manage and inspire a team of designers daily, fostering collaboration and professional growth.
  • Assist Studio Managers in allocating work strategically, balancing skills, workloads, and development needs to prevent burnout.

Organisation & Efficiency

  • Multitask managing projects with rigorous organisational skills, ensuring smooth file management and version control.

Collaboration & Workflow

  • Work closely with Principals, copywriters, digital designers, and strategists to refine integrated creative outputs.
  • Engage with Account Managers to negotiate realistic timelines; liaise with production partners, printers, and suppliers on technical requirements.

Design Systems & Processes

  • Develop and maintain design templates, toolkits, and systems that optimise efficiency without compromising creativity.
  • Establish robust workflows, quality checkpoints, and asset management standards for the team.

Communication

  • Articulate design decisions and work confidently, embracing feedback while constructively pushing briefs for optimal outcomes.

Essential Experience & Skills

  • Experience: Extensive in graphic/digital design leadership, managing teams, and executing integrated campaigns for major consumer brands, ideally in telecoms/tech.
  • Technical Skills:
    • Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
    • Proficiency in digital design tools (Figma, Sketch, etc.).
    • Technical knowledge of web, print, social, outdoor production workflows.
    • Understanding of motion/animation tools (e.g., After Effects) for short-form content direction.
  • Portfolio: Proven versatility and excellence across multiple design disciplines.
  • Soft Skills: Mentoring junior designers, maintaining brand consistency, and problem-solving complex constraints.

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Desirable Experience & Skills

  • Previous in-house/departmental design experience.
  • Background bridging traditional and digital design.
  • Awards/recognition in design.
  • Deep experience with UX/UI, motion design, or agile workflows.
  • Strong familiarity with design systems and brand guidelines.

Benefits

BT Group offers a flexible benefits package tailored to your needs, including core and optional perks:

Core Benefits

  • 10% annual bonus based on targets.
  • Private 24/7 GP access for you and close family.
  • Paid carers’ leave (up to 2 weeks).
  • Equalised parental leave: 18 weeks full pay + 8 weeks half pay for maternity/paternity/adoption.
  • EE & BT discounts (mobile, broadband, and products).
  • Market-leading pension: 5% your contribution, 10% ours*.
  • Holiday purchase scheme.

Optional Benefits

Choose from additional support including:

  • Healthcare
  • Dental
  • Gym memberships (More added when you join.)

About BT Group

BT Group powers the UK’s communications, united by bold purpose: to connect for good. We are a customer-first organisation, leveraging AI and smarter operations to deliver exceptional value and growth sustainably. Whether tackling transformation, shaping strategy, or refining our world-leading brands (BT, EE, Openreach, Plusnet), we bring "challenger energy" to transform lives and industries.

Join a purpose-driven company—where you can influence change, inspire others, and shape UK communications.

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Skills

Graphic Design
Visual Design
Team Management
Creative Direction
Design Leadership
Brand Governance
Problem Solving
Adobe Creative Suite
Digital Design Tools
File Preparation
Photography
Illustration
Motion Design
UX/UI Design
Agile Methodologies

Location

London, England, United Kingdom

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