SPAR Ireland
Designate Team Leader - SPAR Salcombe
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Customer Service Assistant (Not Just a Job—It’s a Retail Career With us at Appleby Westward)
About Us
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues. We cover:
- Wholesale distribution operations for:
- Independent retail estate
- Company-owned retail stores
- Support across the SPAR network in regions ranging from:
- Chichester (east)
- Land’s End (west)
- Bristol and Salisbury (north)
Also a leading convenience brand, our stores transform shopping into a local community experience, offering:
- Convenience goods, groceries, chilled foods, and food-to-go
- Essential local services including:
- Post Office
- Lottery
- Online collection and delivery
Commitment to Community
- Central to our values:
- Caring for our communities
- Proud service delivery for all customers
- Strong ties to local charity partners
- Key partner:
- Marie Curie, with active fundraising support for local charities.
Spotlight on Salcombe
Salcombe is a quintessentially beautiful seaside town on Devon’s southern coast. Stunning features include:
- Nestled on the Salcombe Estuary
- Surrounded by rolling hills, sandy beaches, and crystal clear waters
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Our Salcombe store:
- A popular local anchor for residents and visitors alike
- Carries fresh produce, essentials, and locally sourced goods
- Known for its friendly team and convenient location
TaskForce Application: Customer Service Assistant
At Appleby Westward, this is not just a job in retail—it’s a launchpad for a thriving career, packed with unbounded training and apprenticeship opportunities.
Key Responsibilities
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Warm & Energetic Welcomes – Always greet customers with a smile, exemplifying pride in service to support the local community with:
- Exceptional customer care standards
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Store Standards & Efficiency – Ensure operational excellence through:
- Seamless daily operations
- Smooth internal processes
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Customer Satisfaction & Knowledge – Use extensive product expertise to:
- Displays eye-catching merchandising
- Reflects current promotions
- Delights shoppers
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Precision in Transactions – Attention to detail critical for:
- Sales processing accuracy
- Cash up and secure company funds
-
Ownership of Stock Management – Take proactive charge of:
- Receiving, replenishing, and displaying stock
- Maintaining optimal in-store availability
-
Cleanliness Champions – Uphold warehouse-like tidiness with:
- Standards Norrington prosecute deviations against
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Compliance & Food Hygiene – Full training compliance covering:
- High product hygiene & integrity
- Adherence to labelling & allergen regulations
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Age & Sales Legality – Strict disciplinary compliance with:
- Age-related sales laws
- Strict adherence to Think 25 guidance
-
Health & Safety Leadership – Ensure full training on all:
- Colleague & customer safety protocols
Why Our Career unlocked
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Discounts – 10% off all in-store purchases on professional credits.
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Time to Recharge – 5.6 weeks per year (pro rata), for unwinding.
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Wellbeing Support – Employee Assistance Programme + Grocery Aid.
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Secure Future – Company Pension Scheme, active after 3 months’ service.
-
Grow with Us – Tailored learning opportunities from:
- Apprenticeships
- Career journeys leading to Store Manager roles.
Until Your Application
Start or accelerate your career with us—perfect fit if you:
- Have a passion for customer service excellence
- Love supporting local communities
- Commit to thriving in our retail family
[Apply now]—Together, we’ll craft a warm, efficient, and safe experience for every customer!
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