DHL Supply Chain
Despatch Clerk - Afternoon Shift
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Despatch Clerk - Afternoon Shift
Despatch Clerk (Regular Afternoons – Sun to Thurs)
Job Title & Basic Details
- Title: Despatch Clerk (Permanent, Full-Time)
- Shift Pattern: 14:00 – 22:00 (Sunday to Thursday)
- Location: Burton on Trent, DE13 0BB
- Salary: £28,309.23 per year (£26,897.13 + shift premium)
- Contract Type: Permanent
About the Role
Think you know DHL? Think again! We’re not just about delivering parcels—DHL Supply Chain is the world's leading logistics company, and our people drive its success by keeping operations running smoothly, safely, and efficiently.
We’re recruiting for a hands-on Despatch Clerk to join our dynamic team. This isn’t a standard Despatch role—it’s a collaborative, multi-faceted responsibility, requiring flexibility, attention to detail, and a proactive mindset.
You’ll join a small team of four Despatch Clerks, collectively managing vehicle loads, site coordination, reception updates, and operational compliance—structured division ensures efficiency, but cross-training and adaptability are expected to cover absence and peak demands.
Key Duties & Responsibilities
You’ll play a pivotal role across these critical tasks:
- WMS Operations:
- Process customer orders using Warehouse Management System (WMS) platforms.
- Load Planning & Operations:
- Plan vehicle loads with precision, prioritising weight distribution and volume balance.
- Oversee vehicle movements from arrival to departure, ensuring adherence to site policies.
- Liaise daily with the planning team and management to meet targets and maintain service continuity.
- Trailer & Transportation Coordination:
- Arrange trailers with transport teams based on operational needs.
- Support loaders with structured despatch of pallets and trailers.
- Site Control & Security:
- Perform general reception duties and regulate site access/egress.
- Conduct staff searches as required.
- Cross-Team Support:
- Work wherever needed—oversee the gatehouse, manage work release, handle planning, and fill logistical gaps.
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✅ Ideal Candidate Skills
This role demands a mix of experience and adaptability. Do you match?
- Experience: Previous work in Despatch Clerk, Operations Clerk, or equivalent is essential—experience in a busy, shift-based environment is crucial.
- Technology & Systems: Familiarity with radio communication, email, phone, and Microsoft Teams, plus basic MS Office/PC skills.
- Mathematical Precision: Strong attention to detail, numeracy, and weighting calculations for load distribution.
- Communication: Able to interact confidently via different channels—verbal, written, and in a high-pressure environment.
- Multitasking: Comfortable juggling multiple responsibilities like a distribution expert (“wearing several hats”).
- Work Ethic: Calm, organised, and resilient under pressure—able to shift focus as operational needs demand.
While full training is provided, relevant operational logistics experience must be evident.
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✅ Why Join DHL Supply Chain?
- Support & Wellbeing:
- Free parking, on-site canteen, and 24/7 confidential GP consultations.
- 33 days annual leave.
- Financial Security:
- Pension scheme (8% employer contribution, +4% employee match on pay).
- Benefits Package:
- Hundreds of exclusive retail/discounts (from lifestyle to tech).
- Affordable loans, savings schemes, and mortgage advice.
For more details, visit DHL Supply Chain Careers.
Who We Are
We’re the global leader in supply chain management, with 188,000 employees across 50+ countries. From retail logistics to healthcare distribution, our network spans diverse sectors—hinged by team expertise and individual innovation.
At DHL, Diversity Matters
We believe in creating an inclusive workplace, where every voice counts—so that every employee can bring their whole self to work.
For Veteran Support:
As Armed Forces Covenant supporters, we actively recruit and develop ex-military professionals, leveraging transferable skills for long-term roles.
Application Notes
- Interview Timing:
Interviews are provisionally set for the week commencing 22nd June.
Submit early!—Late applications may not be considered for this batch but will join our talent pool for future openings (subject to permission).
- Our team may close applications early if oversubscribed. Apply as soon as possible.
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