JDM FOOD GROUP LIMITED
Despatch Supervisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About JDM Food Group
Founded in 1999 and rooted in Lincolnshire, JDM Food Group began by sourcing premium garlic and ginger. Since then, we have evolved into Smart Flavourists®, transforming high-quality ingredients into innovative sauces, pastes, marinades and flavour solutions. With state-of-the-art facilities and an integrated supply chain spanning ingredient sourcing to packaging, we deliver exceptional products across the UK and Europe. Driven by food safety, sustainability and innovation, we are proud to create products that set the standard for quality and taste.
Despatch Supervisor
We are looking for an experienced Despatch Supervisor to join our Logistics team at JDM Food Group.
This is a site-based role at our Bicker facility, reporting to the Despatch Section Manager, working a 4 on / 4 off day shift pattern (06:00–18:00) with an hourly rate of £16.43.
As a Despatch Supervisor, you will lead the day-to-day operation of the Despatch department, ensuring products are received, stored and despatched safely, efficiently and on time. You’ll supervise and support the Despatch team, coordinate daily activities, and work closely with Production, Planning and Logistics colleagues to deliver excellent customer service while maintaining the highest standards of safety, quality and compliance.
Key Responsibilities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Lead and support the Despatch team to achieve daily operational targets.
- Promote and maintain high standards of Health & Safety, Food Safety and GMP compliance.
- Coordinate daily workloads to ensure customer orders are picked, loaded and despatched on time.
- Monitor team performance against agreed KPIs and support continuous improvement initiatives.
- Coach, motivate and develop team members through regular guidance and feedback.
- Work closely with Planning, Production and other departments to support operational priorities.
- Maintain accurate operational records and complete required documentation.
- Support investigations into operational issues, incidents and near misses where required.
- Ensure the department remains organised, compliant and audit ready at all times.
- Support the Despatch Section Manager with operational reporting and departmental improvements.
About You
- Previous supervisory experience within a logistics, warehouse or manufacturing environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent organisational skills and the ability to manage changing priorities.
- Confident communicator with a collaborative approach.
- Good understanding of Health & Safety and operational compliance.
- Positive, proactive and solutions focused.
- Good written and spoken English.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Skills & Experience
- Previous experience leading teams within a warehouse, logistics or manufacturing environment.
- Good IT skills, including Microsoft Office.
- Strong organisational, communication and problem-solving skills.
Desirable
- Experience using SAP or a Warehouse Management System (WMS).
- Understanding of inventory control and supply chain processes.
- Experience supporting performance management and employee development.
What We Offer
- A paid day off for your Birthday to celebrate your way.
- 20 days annual leave.
- Company Treat Days (sweet and savoury).
- Free tea, coffee and hot drinks all year round.
- Company-paid healthcare, optical and dental scheme.
- Cycle to work scheme.
- Discount scheme offering savings at supermarkets, electrical retailers and more.
- Team events and long-service awards.
- Training and development opportunities.
- Free on-site parking.
Why Join Us?
At JDM Food Group, you’ll be part of a supportive and forward-thinking business where people are at the heart of what we do. As a Despatch Supervisor, you’ll have the opportunity to lead a dedicated team, influence operational performance, and play a key role in ensuring our products reach customers safely, efficiently and on time.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location