Despatch Supervisor - Afternoon shift, Despatch Supervisor - Afternoon shift

Despatch Supervisor - Afternoon Shift

We are currently looking for a Despatch Supervisor - afternoon shift to support our despatch team at our site in Westerleigh. The job is to lead a small team (7) within the department and ensure that the team is empowered, motivated, and appropriately skilled to deliver a high level of performance to meet the objectives and adhere to a high level of health and safety standards.

Role

Despatch Supervisor

Hours

Monday to Friday - 13:30 - 22:15

You will assist the Despatch Manager with the safe and efficient running of the Despatch area, meeting customer quality requirements whilst delivering KPI’s.

Your Day-to-day Responsibilities Will Include The Following

• Ensure all orders requested to ship do so in accordance with their delivery instructions and service level agreements
• Support / manage all areas of the picking operation to make sure their responsibilities are completed in a timely manner
• Maintain and verify delivery paperwork and vehicle schedules
• Liaise with and support other departments within the business to ensure a consistent and reliable service is delivered to our customers
• Ensure all members of the team specifically conform and adhere to all Health & Safety regulations and internal procedures pertaining to a distribution environment
• Manage team holidays and deal with absences and sickness
• Ensure close interaction and sharing of responsibility between team members, with effective hand over and communication around all shifts
• Ability to organise resources to suit the operational needs
• Ability to monitor progress and performance, taking action where necessary
• Be able to promote flexibility through skills training and personal development
• Ability to problem-solve and adapt to changing scenarios
• Work under pressure
• Ability to work extra hours/weekend when required
• Capable of controlling all direct activities and relevant standard operating procedures, ensuring they are actively pursued
• To be able to operate forklift, electric pallet truck and tug (only required during shunter driver holidays/sickness)
• Ability to use Microsoft office: outlook, word and excel at a basic level
• The safe loading/placement of material on trucks
• Communicate with transport & sales representatives about freight details, delivery times, and special handling requests.
• Other relevant duties as assigned