HiSEAS International Tourism Group
Destination Procurement Specialist
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About the role
We are seeking a highly organized and commercially minded Destination Procurement Specialist to join our growing team. This role is responsible for developing and managing supplier partnerships across the UK, ensuring operational excellence, maintaining high service standards, and supporting the delivery of exceptional travel experiences.
The successful candidate will combine strong supplier management skills with operational expertise and a customer-focused approach, working collaboratively across internal teams and external partners.
Key Responsibilities
Supplier Contracting & Relationship Management
- Develop, negotiate, and maintain strategic partnerships with hotels, attractions, transport providers, and other tourism suppliers throughout the UK.
- Source and onboard new suppliers to strengthen the company's product portfolio and commercial offering.
- Negotiate competitive commercial terms while maintaining service quality and cost efficiency.
- Monitor supplier performance and implement improvement initiatives where required.
Operations & Service Quality
- Oversee the quality of supplier services and ensure operational standards are consistently met.
- Manage and resolve operational issues and customer complaints in a timely and professional manner.
- Develop contingency plans and collaborate with suppliers to minimise service disruptions.
- Drive continuous improvements to operational processes and customer satisfaction.
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Financial Coordination
- Coordinate supplier payments in accordance with agreed contractual terms.
- Work closely with the Finance department to ensure timely and accurate payment processing.
- Maintain accurate supplier records and support reconciliation activities where required.
Team Collaboration & Process Improvement
- Support the onboarding and training of new team members.
- Contribute to the development, documentation, and optimisation of operational procedures.
- Collaborate with internal stakeholders to improve efficiency and ensure best practice across the department.
Additional Responsibilities
- Undertake additional duties and projects as required by the Line Manager to support business objectives.
About You
The ideal candidate will demonstrate a strong understanding of the UK travel industry together with excellent organizational and stakeholder management skills.
- Legal authorization to work in the United Kingdom.
- Solid knowledge of the UK travel and tourism market.
- Previous experience in travel operations, tour operations, destination management, or a related tourism environment.
- Excellent communication, negotiation, and relationship management skills.
- Strong organisational skills with exceptional attention to detail.
- Ability to manage multiple priorities and perform effectively in a fast-paced environment.
- A proactive, collaborative, and solution-oriented approach.
- Background in Hotel Sales, Reservations, Revenue Management, Contracting, or Guest Relations.
- Experience working with B2B travel partners and supplier contracting.
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What We offer
- The opportunity to join a dynamic and internationally focused travel organisation.
- A collaborative and supportive working environment.
- Career development opportunities within a growing business.
- Exposure to a broad network of tourism and hospitality partners across the UK.
- The opportunity to contribute to the delivery of high-quality travel experiences for international clients.
Apply
If you are passionate about the travel industry and are looking to develop your career in supplier contracting and operations, we encourage you to apply.
Please submit your CV through LinkedIn or email your application to alpi@nordistravel.com.
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