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North West Anglia NHS Foundation Trust

Diagnostic Imaging Booking Clerk

Huntingdon
Posted about 24 hours ago
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Are you ready to take charge of the day-to-day appointment allocation and ensure accurate maintenance of patient records? We're seeking a dynamic individual to provide a friendly, reliable, and easily accessible enquiry system for patients, in line with national booking and choice guidelines.

Flexibility is key, as the role may require working across all sites within North West Anglia NHS Foundation Trust. Ideally, you'll bring experience from an Imaging team and possess relevant qualifications to at least NVQ level II or equivalent.

If you're ready to make a difference and thrive in a fast-paced healthcare environment, apply now to join our team!

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Knowledge of the hospital booking systems: CareFlow, Sunquest Ice and CRIS would be an advantage but if not training will be provided.

The role will require training in booking specialities and in particular the job provides a booking and telephone enquiry service to the patients for a variety of Diagnostic Imaging procedures.

The role is office based at Hinchingbrooke Hospital. You will be joining a dedicated team of individuals providing a vital service to the Diagnostic Imaging Booking Team. You may also be required to cover reception duties within Imaging on an occasional basis. You need to be flexible, approachable, have good communication skills, with a polite telephone manner, and attention to detail.

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Contracted hours of work to be agreed between 8.00am to 8.00pm (at present time office hours are between 8am – 5pm).

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.

For further details / informal visits contact:

  • Name: Mrs Lindsay Jackson
  • Job title: Clerical Manager
  • Email address: lindsay.jackson6@nhs.net
  • Telephone number: 01733 673507
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Skills

Appointment Allocation
Patient Record Maintenance
Customer Service
Communication Skills
Attention To Detail
Telephone Etiquette
CareFlow
Sunquest Ice
CRIS
Diagnostic Imaging Booking
Data Entry
Reception Duties

Location

Huntingdon, England, United Kingdom

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