Digital campaigns are acquisition-focused – digital creative and paid media channels, aimed at bringing in new customers for clients who are trying to grow. Strategy, creative, channel planning, delivery.

The common thread is transformation. Clients come to us when something needs to change, and the work spans strategy through to execution.

What You'll Be Doing

• Leading client relationships day-to-day – you'll be the main point of contact for your accounts, running the relationship and owning the work
• Managing project delivery across website builds, brand projects, and digital campaigns – keeping things on time, on budget, and to a standard you're proud of
• Contributing to strategy – helping shape what we recommend to clients, not just managing the output once a decision's been made
• Working closely with our creative, UX, technical, and strategy teams to get the right people in the right conversations
• Spotting opportunities to develop accounts – where there's more work to be done, a need that hasn't been named yet, or a relationship that could go further
• Supporting new business pitches where your project knowledge or client credibility is useful
• Getting to grips with how AI is changing what we can do for clients – and being interested enough to bring that into your work

Who We're Looking For

You've probably spent most of your career at a digital agency, running accounts and projects. You're used to managing clients at a senior level, comfortable with commercial conversations, and you have a real view on the work – not just the process around it.

Financial services experience isn't a requirement. What matters more is that you're interested in the sector and can see why it's an interesting place to work right now – lots of organisations under real pressure to change, with substantive briefs and genuine business problems to solve. If you've worked in FS, great. If you haven't but you're curious and you pick things up quickly, we'll take that.

The work requires someone who can move between strategic thinking and hands-on delivery. You'll need to be close enough to what's happening to have a view on it, and confident enough to share that view with clients.

You'll likely have:

• Agency experience at Account Director level, or a strong case for why you're ready for it
• A track record of delivering website, brand, or digital campaign projects – ideally a mix
• Confidence managing client relationships at a senior level
• Enough commercial awareness to have scoping and pricing conversations without needing hand-holding
• An interest in AI and how it's changing agency work and client delivery
• The ability to contribute to strategic thinking, not just manage the delivery
• Some experience managing or mentoring others and a genuine interest in doing more of it

You won't be right for this if:

• You want a job where you manage a process and hand it back. You prefer to keep your head down rather than lead. We need someone who cares about the output, has opinions about the work, and wants to bring others with them – not just deliver.

Why Creode

We're not a generalist agency with a financial services client or two. It's all we do, which means the knowledge compounds and the conversations get more interesting over time.

The team is small and capable. There's no bureaucracy to manage around. You'll have real responsibility from day one and a genuine opportunity to grow – including, for the right person, into a more senior role in the business over time.