mustard | B Corp™
Digital Account Manager
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Job Title: Account Manager/ Senior Account Manager
Location: Bournemouth - Onsite
Salary: £33,000-£40,000 (DOE)
Job Ref: 40899
We're working with an established digital agency that's looking to add an Account Manager or Senior Account Manager to its growing Client Services team.
This role will see you embedded within one of the agency's biggest accounts, supporting the delivery of digital marketing and web projects for a globally recognised financial services brand. You'll be the person keeping projects moving, clients informed and internal teams aligned, working closely with strategists, creatives, developers and production specialists from brief through to launch.
If you enjoy building strong client relationships, thrive in a fast-paced agency environment and like having ownership over projects, this could be a great fit.
What you'll be doing
- Acting as the day-to-day contact across a flagship client account, building trusted relationships with a range of stakeholders.
- Managing digital marketing and website projects from initial brief through to final delivery.
- Coordinating multidisciplinary teams across strategy, creative, UX, content, production and development.
- Keeping projects on track by managing timelines, budgets, scope and delivery.
- Translating client objectives into clear, well-structured briefs for internal teams.
- Managing expectations throughout the project lifecycle, ensuring clients and colleagues stay informed every step of the way.
- Juggling multiple projects without losing sight of the detail.
- Looking for opportunities to strengthen client relationships and add value wherever possible.
- Supporting the commercial success of the account through effective planning, forecasting and project management.
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What we're looking for
- At least two years' experience in an agency Account Manager or Senior Account Manager role.
- Previous experience delivering digital marketing and website projects.
- Confident managing client relationships and communicating with stakeholders at different levels.
- Strong project management skills with the ability to prioritise multiple deadlines.
- Comfortable working with cross-functional teams including strategy, creative, content, production and development.
- Commercially aware with a proactive, solutions-led approach.
- Excellent communication skills and strong attention to detail.
- Able to adapt in a busy agency environment where priorities can shift quickly.
- Full right to work in the UK.
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What's on offer
- The chance to work on a major global financial services account.
- Exposure to large-scale international digital campaigns and programmes.
- Clear progression opportunities within a growing agency.
- Ongoing learning and professional development.
- 20 days holiday plus bank holidays, increasing with length of service.
- Enhanced maternity, paternity and compassionate leave.
- On-site parking.
- Regular team socials and company events.
If you're looking for an agency where you'll have genuine ownership, work with well-known brands and be part of a collaborative client services team, we'd love to tell you more.
Please get in touch with Hannah Lawry to discuss the role in more detail. Hannah is a specialist creative recruitment consultant at mustard.
For more information or to explore other opportunities, call mustard on 0203 587 7731 or visit www.mustardjobs.co.uk/jobs.
mustard is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and ensure our recruitment process is free from discrimination and bias.
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