Join RCOT as a Digital Administrator

The Membership Engagement Directorate plays a central role in helping us attract, engage, support and retain members, while ensuring we deliver value throughout the member journey. Working across digital, content, communications, marketing, events and engagement activities, the directorate helps connect members with the resources, opportunities and experiences that support their professional lives and strengthen their relationship with the organisation.

As Digital Administrator, you'll play a key role in keeping our digital platforms, content and processes running smoothly. Supporting the wider digital team, you'll carry out essential maintenance activities, help manage incoming requests, and ensure high standards of quality across our systems and digital content.

This is a varied role that combines reactive support with planned maintenance and continuous improvement, making it ideal for someone who enjoys staying organised, solving problems and working with digital systems.

You Will

• Support the day-to-day operation of the digital team, helping to keep work organised and on track.
• Manage and triage the team inbox, ensuring queries are directed and resolved efficiently.
• Maintain digital platforms and systems, including content updates, routine checks and data cleansing activities.
• Support regular platform audits to ensure systems remain accurate, effective and up to date.
• Review, edit and publish digital content in line with accessibility, usability and brand standards.
• Maintain process documentation, training materials and operational checklists.
• Help colleagues use digital systems and platforms effectively through guidance and basic training.
• Contribute to process improvements that increase efficiency and consistency across the team.
• Provide professional and helpful support to members, colleagues and external contacts.