BCP Council
Digital and UX Designer
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Digital and UX Designer – Uniquely Bristol City Council
Starting salary: £39,152 (pro rata for part-time colleagues)
Role Overview This role sits within a well-defined pay band at BCP Council, ensuring fairness, consistency, and career progression.
As a Digital and UX Designer, you’ll collaborate across the organisation to drive continuous improvement in digital customer experience, balancing quantitative and qualitative data, and influencing innovation. This is a chance to #BeTheDifference while thriving in a forward-thinking, supportive, and agile workplace.
About the Role
BCP Council’s Digital Creation and User Experience team seeks a proactive, creative, and analysis-led Digital and UX Designer to contribute to the full design lifecycle—from user research, wireframing, and prototyping to implementation and testing.
What You’ll Do:
- Define and gather user requirements, creating specifications, wireframes, and interactive prototypes.
- Conduct thorough user experience activities, including data analysis, user personas, and stories, to inform design decisions.
- Collaborate with business teams and developers to deliver functional and user acceptance testing, while continuously supporting, reviewing, and refining processes through iterative improvements.
Key Responsibilities
Core Tasks:
✔ Develops and maintains effective, transparent, and honest relationships with stakeholders, fostering open communication. ✔ Challenges assumptions to ensure user-centred design and a high standard of accessibility, usability, and usefulness in all digital products. ✔ Advocates for digital transformation, driving change and continuous improvement within the organisation. ✔ Works with websites, customer portals, and internal systems—managing data, databases, and management information tools to inform design strategy. ✔ Participates in a fully agile, flexible working environment—syncing with colleagues in-person or remotely when needed.
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Ideal Candidate
Who You Are:
🔹 A clear and concise communicator, capable of managing stakeholder relationships while keeping user needs at the heart of the work. 🔹 Passionate about digital, with a strong understanding of *websites, portals, data systems, and accessibility best practices. 🔹 Comfortable in complex environments—able to test hypotheses, analyse data, and drive evidence-based solutions. 🔹 Familiar with Agile/DevOps methodologies, considering alignment between design, business, and technical teams.
(Note: Experience with physical public-facing systems and public-facing technology is requisite.)
Terms of Employment
- Salary: Starting at £39,152, aligned with BCP Council’s progressive pay band.
- Contract: 37 hours per week, permanent, with flexible home/office options under BCP’s agile working policy.
- Eligibility: UK Right to Work required (no visa sponsorship available).
- Inclusion: BCP Council is a Disability Confident Employer. Adjustments available upon request at every stage.
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Why Join BCP?
Committed Benefits
✅ Learn about our hests استث / ✅ Access attractive benefits packages, including enhanced rewards—explore our updated Pay and Reward framework. ✅ Play a role in shaping Bristol’s future, with a broad, intuitive dataset reflecting myriad experiences. ✅ Develop within an open, mission-driven organisation where individual contributions make a real impact.
📚 Proud of our motto: passionate about public service.
"At BCP, we see ourselves as professionals who inconvenience ourselves to build our community."
Exciting Opportunities Await
Bristol City Council remains a hub for critical services and innovation across creative, fulfilling roles. Join us onshape if follow:
🔹 A rewarding career advancing inclusion and accessibility. 🔹 Support through career pathways committed to growth and transformation.
Let’s #DesignForGood, one creation at a time.
(Applications handled via BCP’s UK-based career site.)
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