Sainsbury's
Digital Client Manager
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About the team
At Nectar360, our vision is to be the most powerful insight and data-led media services agency in the country, creating valuable relationships between the UK’s favourite brands and their customers to help them live well for less. Digital is a key and growing part of our business, with significant investment behind our Digital Trading Platform (DTP) — enabling targeting and measurement across display, social and TV using our powerful data assets. Within the Commercial team, the Digital Agency team plays a central role in delivering against revenue targets while providing consistently great client service to agencies, partners and brands.
More about the role
This role sits in our agency team and is critical to the growth of Nectar360’s Digital business area. You’ll run your own agency patch (overseen by the Digital Client Director), taking ownership for delivering revenue and profit from your group while also supporting FMCG/GM clients as needed. You’ll be the face of Nectar360’s digital propositions to agencies, building on established relationships and proactively developing new ones — including reaching out to cold contacts to grow a healthy pipeline.
Day-to-day, you’ll translate technical and commercial understanding of the digital media space into clear, compelling conversations that ‘sell’ Nectar360’s digital proposition and services. You’ll contribute to the Digital team’s strategy by being clear on the role you play and how to articulate it to your agencies. You’ll also provide an agency lens into product development — feeding back into the Digital Client Director on new campaign propositions taken to market through DTP. Finally, you’ll help ensure great campaign delivery by feeding into the pipeline, aligning commitments to clients with the Digital Trading Manager’s capacity, and sharing timely feedback so trading and implementation continue to improve.
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More about you
You bring proven experience in Digital Media, with a strong digital commercial capability and relevant online advertising sales experience. You understand the media agency landscape and can operate credibly with agency stakeholders, adapting your approach to different priorities and decision-makers. You’re comfortable working independently, representing Nectar360 at all levels, and you take accountability for delivering results with integrity.
You are highly organised and able to manage multiple situations in a demanding environment, including periods of ambiguity and change. You show resilience and tenacity when challenged, maintaining a positive and proactive style while still focusing on outcomes. You communicate clearly in writing and verbally, producing high-quality client-facing messaging and materials that support successful selling. Experience working with FMCG and Retail clients via agencies, and/or with online analytics in a retailer environment, is advantageous.
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Essential criteria
- Demonstrable experience selling digital media/online advertising solutions to agencies and/or direct clients, including communicating a proposition in a clear and structured way.
- Evidence of managing a sales pipeline for an agency patch, including identifying opportunities, progressing them, and delivering revenue and profit outcomes.
- Working knowledge of the media agency landscape, shown through building and maintaining effective agency relationships.
- Ability to manage multiple concurrent priorities in a fast-paced environment, including delivering to deadlines and working effectively through change and ambiguity.
- Strong written and verbal communication skills, demonstrated through producing client-ready proposals/materials and representing a business confidently with external stakeholders.
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