APL Media
Digital Content Production Manager
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APL Media Limited Seeks a Digital Content Production Manager
APL Media Limited seeks a Digital Content Production Manager to own, lead, and continuously improve the digital production process across our portfolio of mobile-, web-, and app-based publications.
This role is accountable for the successful delivery, quality, and performance of all digital outputs within this department, regardless of who executes individual tasks. The manager designs and owns the workflow, sets standards, plans capacity, manages contributors, and acts as the escalation and decision point for delivery, quality, and prioritization.
Reporting to the Production Manager and Editorial Director, the role combines strategic oversight, people leadership, and process ownership, with hands-on involvement only by exception (for escalation, complex issues, or peak periods).
This position is ideal for someone with strong digital production expertise, calm authority, and a clear instinct for improving systems rather than simply running tasks.
Ownership & Accountability
- Own the end-to-end digital workflow, from intake through to final delivery across digital editions, apps, and page-turning formats.
- Be accountable for delivery, accuracy, quality, and deadlines for all digital outputs.
- Act as the final decision-maker on schedules, priorities, delivery sequencing, and trade-offs.
Workflow, Standards & Quality
Define, document, and maintain digital best practice, including:
- File standards and specifications
- Naming and version control conventions
- QA checklists and sign-off processes
- Platform and supplier requirements
Ensure consistent application of standards across titles and contributors.
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Own and maintain digital documentation, playbooks, and workflow guidance.
Planning & Resourcing
Lead planning and scheduling across the portfolio, including:
- Capacity forecasting
- Priority management
- Risk identification and mitigation
Identify resourcing gaps and peak-period risks, escalating where necessary.
Leadership & People Management
- Line-manage or oversee digital contributors, including coordinators, freelancers, or cross-team support.
- Set clear expectations around accuracy, deadlines, and delivery standards.
- Provide training, guidance, and regular feedback; contribute to performance and development planning.
- Foster a calm, solutions-focused production culture.
Stakeholder Management & Escalation
Act as the primary point of accountability for editorial, design, sales, commercial teams, and external suppliers on all DR matters.
Resolve workflow, scheduling, or technical issues that cannot be solved at coordinator level.
Escalate risks appropriately and communicate clearly on status, changes, and impacts.
Continuous Improvement
Drive ongoing improvements to efficiency and reliability on the team, including:
- Streamlining workflows and handovers
- Improving templates and tools
- Exploring automation and documentation improvements
Monitor delivery performance and recurring issues to inform process change.
Reporting & Visibility
- Provide regular reporting on workload status, risks, performance metrics, and resourcing needs.
- Ensure leadership has clear visibility of delivery health and upcoming pressures.
Essential
- Proven experience delivering digital publishing outputs in an editorial or production environment.
- Strong working knowledge of digital workflows, digital edition pipelines, and QA requirements.
- Demonstrated ability to own delivery outcomes and manage production risk.
- Advanced Adobe Creative Cloud skills on Mac (InDesign, Acrobat, Photoshop, Illustrator).
- Excellent stakeholder communication and decision-making skills.
- Experience leading, supervising, or managing contributors or workflows.
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Desirable
- Experience with HTML newsletters, WordPress, or app publishing platforms.
- Familiarity with Asana and Workbooks or similar CRM and workflow systems.
- Experience with Google (Ad Manager, Analytics, and Ads) and Meta Business.
- Awareness of accessibility or digital compliance standards.
Additional Requirements
- Comfortable operating at both strategic and operational levels.
- Calm under pressure; confident making decisions with incomplete information.
- Strong process-improvement mindset.
- A dynamic and creative work environment.
- Opportunities for professional development and skills growth.
- The chance to work with a prestigious and globally recognized brand portfolio.
- Hybrid working (three days in the office / two days WFH).
- Medicash healthcare plan, including discounted gym membership and mental health support.
- One charity day per year.
- One-week office closure over Christmas.
- Regular social events.
- Cyclesaver scheme.
- Regular training sessions and development opportunities.
Hours & Working Pattern
- Full-time and permanent role
- Working hours: 9.00am to 5.30pm, Monday to Friday
- Hybrid working (three office / two home)
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