NHS Blood and Transplant
Digital Delivery Executive
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This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
The successful candidate may be based at any of our main centres in England, by agreement.
Job Summary
It takes all types of people to help NHS Blood and Transplant (NHSBT) deliver services that save and improve lives.
As a Digital Delivery Executive, you’ll play an important role in maintaining and improving the digital channels that support donors across the UK. Working with colleagues, technical teams and external suppliers, you’ll coordinate testing, manage digital changes, support accessibility and compliance, and help ensure our websites and digital services are reliable, effective and user-focused.
Your work will directly contribute to delivering high-quality online experiences for donors while helping NHSBT meet accessibility, quality and data protection standards. This is an exciting opportunity to make a meaningful contribution, develop specialist digital expertise and help shape services that support our life-saving mission.
Main duties of the job
As a Digital Delivery Executive Your Responsibilities Will Include
- Help deliver reliable and effective donor-facing digital services that support NHSBT’s life-saving work.
- Coordinate and carry out testing activities for digital releases and enhancements, helping ensure services are ready for users and meet quality standards.
- Work with internal teams and external suppliers to deliver digital improvements and resolve issues quickly and effectively.
- Gather requirements and create user stories, acceptance criteria and test documentation that help deliver valuable digital change.
- Use your accessibility expertise to help make NHSBT’s digital services inclusive and accessible for everyone.
- Support compliance with data protection, cookie consent and digital governance requirements, helping maintain trust and confidence in our services.
- Monitor digital performance and use insight and data to identify opportunities for service improvement.
- Share specialist knowledge and provide guidance that helps colleagues develop their digital skills and deliver consistently high-quality services.
About You
Experience and Knowledge
- Substantial experience in a digital delivery, digital operations, or web/content management role within a complex organisation.
- Proven experience in coordinating with IT/development teams and third-party agencies to deliver digital services, changes or fixes.
- Working knowledge and practical experience of Web Content Accessibility Guidelines (WCAG) and best practices for creating accessible digital services.
- Working knowledge and practical experience of Data Protection (GDPR) and Privacy and Electronic Communications Regulation (PECR) particularly concerning website cookie compliance and consent management.
- Experience in creating details requirements documentation, such as user stories, acceptance criteria and test scripts.
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Qualifications And Training
- Educated to degree level plus specialist knowledge and experience; or a postgraduate diploma in a relevant field; or significant demonstrable experience equivalent to postgraduate level in a relevant discipline.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary - donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
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As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next Steps
This is a full time, permanent position working 37.5 hours per week.
This vacancy will close at 23:59 on Thursday 23rd August 2026. However this vacancy may close sooner than the advertised deadline if we receive a high volume of applications.
The assessment process for this role will include: a single interview. Interviews are anticipated to be held week commencing 3rd August 2026 – subject to confirmation.
For Informal Enquiries Please Contact
- Name: Majed
- Job Title: Senior Manager – Digital Channels
- Contact Details: donordigitalengagement@nhsbt.nhs.uk
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