Employment International
Digital Employee Experience Strategy Lead - SC Clerance is must
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Digital Employee Experience Strategy Lead
We're looking for an experienced Digital Employee Experience Strategy Lead to help define and deliver an enterprise-wide Digital Employee Experience (DEX) strategy for a major defence programme.
This is a strategic leadership opportunity for someone who has successfully led Digital Workplace transformation initiatives, aligned technology with business objectives, and delivered measurable improvements in employee productivity, collaboration, and digital adoption.
Job Title: Digital Employee Experience Strategy Lead
Location: Reading
Contract: 6+ Months
Role Description
Lead the development of Digital Employee Experience Strategy, defining how technology, processes, data and support services combine to create a productive, secure and engaging employee experience.
The role will assess the current state of employee experience across the organisation, establish a future-state vision, identify strategic improvement opportunities and produce a prioritised roadmap aligned to business growth, security requirements and operational excellence objectives. The consultant will work closely with Digital, Security, HR, Communications and Business leadership to ensure employee experience is treated as a measurable business capability rather than a collection of technology initiatives.
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The outcomes this role will achieve include:
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- Clear Digital Employee Experience strategy approved by leadership.
- Defined ownership and governance model.
- Measurable improvement framework established.
- Prioritised investment roadmap agreed.
- Improved employee productivity and collaboration.
- Reduced friction across digital services.
- Increased adoption of Microsoft 365, AI and self-service capabilities.
- Establishment of a continuous improvement approach to employee experience.
Key Accountabilities
Discovery and Assessment
- Assess the current employee experience across the employee lifecycle including, JML, Daily Productivity, Learning and Collaboration.
- Review current platforms and services including Microsoft 365, Teams, SharePoint, ServiceNow, Power Platform, SAP, Identity and Access Management.
- Identify friction points impacting productivity, engagement or service quality.
- Benchmark current maturity against recognised DEX frameworks and industry best practice.
- Current State Assessment Report including, Employee journey mapping, Pain point analysis, Platform assessment, Maturity assessment and Benchmarking findings.
- Digital Employee Experience Strategy including Vision, Principles, Strategic objectives, Target operating model, Governance model and Success measures.
- Future State Architecture and Service Mode including Experience architecture, Service ownership model and Key capability map (business and technology).
- Prioritised Roadmap including: 0-6 month actions, 6-18 month initiatives, 18-36 month strategic investments and Resource and capability requirements.
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