SECRET SALES
Digital Merchandising Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Digital Merchandising Manager
About Secret Sales
We are Secret Sales, and we are on a mission to be the leading off-price e-commerce marketplace in Europe. Operating across 7 websites and 5 distinct territories, we connect 500+ suppliers, spanning over 4,500 brands, to more than 100 million annual shoppers. We generate millions of data rows daily. With ambitious targets and consistent year-over-year growth, our aligned team drives revenue and results—focused on action, not process.
We aren’t here to tick boxes; we solve problems with urgency and impetus. Our team thrives on proactive ownership, avoiding bureaucratic delays and delivering results promptly.
The Role
We seek a hands-on, commercially driven Digital Merchandising Manager who takes full responsibility for the online customer experience and visual product merchandising strategy. This isn’t a role for someone awaiting structured tasks. Instead, you’ll analyse daily challenges, implement fixes, and adapt continuously.
You’ll join a global off-price fashion and beauty marketplace, trading across 7 sites in 5 territories. Manage high-volume, fast-moving catalogues with ever-rotating stock and seasonal demands—where agility matches long-term strategy. Thriving in scarcity and urgency, you’ll translate urgency, exclusivity, and serendipity into a compelling digital experience.
Key priorities:
- Drive sales, conversion, and cross/upsell opportunities across categories.
- Lead a personalisation strategy, delivering the right product to the right customer at the ideal moment—by leveraging segmentation and AI-driven insights.
- Operate at the intersection of trading, product, and data, directly shaping customer discovery and purchase decisions with full authority.
What You’ll Be Doing
Product Merchandising & Discovery
- Use trading data and insights to refine product placement, recommendations, site search, and navigation strategies.
- Curate and optimise assortments, ranking algorithms, and featured collections to maximise conversion.
- Define site navigation, taxonomy, and filter structures for improved discovery.
- Schedule new product launches and back-in-stocks across all core sites.
- Collaborate closely with third-party search platforms (e.g., Algolia) to refine functionality and best practices.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Personalisation & Optimisation
- Drive patient-centric personalisation, leveraging merchandising data to improve relevance.
- Plan, implement, and evaluate segmentation strategies.
- Propose, execute, and analyse A/B and multivariate tests across PLPs, search, and content.
- Continuously adapt the browsing and search experience based on performance insights.
Commercial Levers & Conversion
- Identify and act on commercial opportunities using trading, analytics, and behavioural data.
- Align with trading teams to execute strategies aligned with broader revenue goals.
- Maintain high-level paid channel awareness to understand their impact on onsite performance.
Reporting & Analysis
- Track and report merchandising performance, including KPIs derived from site analytics and sales data.
- Use data to pinpoint customer journey optimisation opportunities and propose actionable recommendations.
- Tools include Google Analytics and similar e-commerce platforms.
Stakeholder Management
- Present findings clearly and confidently to internal and external stakeholders.
- Manage multiple projects simultaneously with organisational precision.
AI & Tooling
- Leverage AI tools (e.g., ChatGPT, Claude) to speed up content generation and workflows.
- Stay up to date with advancements like search personalisation and dynamic merchandising.
- Champion automation and tooling innovations whenever they reduce manual effort.
What We’re Looking For
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Must-Haves
- Minimum 3 years’ experience in e-commerce merchandising, preferably in fashion or beauty.
- Practical experience with product search/merchandising platforms, especially ranking algorithm tuning.
- Ability to handle high-SKU, high-turnover catalogues across multiple sites and fast-rotating stock/seasons.
- Confidence in site search, filtering, and taxonomy optimisation.
- Strong analysis experience—recording and interpreting data via Google Analytics.
- Hands-on A/B testing experience.
- High-level understanding of paid advertising channels.
- Project management disciplines to juggle prioritisation, timelines, and stakeholder buy-in.
- Demonstrated ability to use AI tools efficiently in current workflows.
Nice-to-Haves
- Experience with personalisation/seach/merchandising platforms (e.g., Algolia).
- Familiarity with tag management or CDPs (e.g., Tealium, Segment).
- Basic HTML/CSS fluency for quality assurance and ad hoc fixes.
- Exposure to multiple markets or languages.
Who You Are
- Action-oriented—always looking for inefficiencies to eliminate.
- Commercially savvy—thinking like a buyer, not just a designer.
- Detail-driven—minded to constructive critiques of site functionality and visual displays.
- Clutch communicator, to tech teams, executives, and peers
- Able to encourage data-driven pushback and present insights to any audience level.
- Focused on results—activity alone isn’t enough; profit and impact matter.
- Adept at adapting to ambiguity with grace and zeal.
What’s On Offer
- Competitive salary benchmarked to market.
- Fully remote working setup.
- 25 days’ annual leave.
- Staff discount across our fashion and beauty brands.
- Autonomy and impact—take ownership from day one with measurable results.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location