The Children's Trust
Digital Officer
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Digital Officer
£32,375 37.5 hours | Hybrid working Tadworth, Surrey
Closing Date: 15th July 2026 - 23:59 Interview Dates: Wednesday 29th July, Thursday 30th July
About the Role
The Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Collaborating closely with the Digital Manager and the wider Marketing and Communications team, the roleholder will ensure our website, email marketing, and digital activities are engaging, accessible, user-focused, aligned with organisational priorities, and brand guidelines.
key responsibilities include:
- Supporting the digit administration of websites while maintaining high-quality, updated content and a strong user experience.
- Supporting marketing communications through digital channels, including email and paid platforms.
- Utilising analytics and insights to monitor performance, identify improvement opportunities, and facilitate data-driven decision-making for campaigns and user journeys.
This role seeks a highly organised and detail-oriented professional with expertise in digital best practices, strong collaboration skills, ability to manage multiple priorities, and drive innovation in digital communications.
Role Requirements
Website Management
- Support the daily operations of The Children’s Trust’s websites, ensuring seamless updates, optimised content, layout, and structure while promoting continuous improvement.
- Assisting the Digital Manager to coordinate information across the organisation, ensuring:
- Website content remains fresh, accurate, and aligned with key messages.
- Tones/Style consistency applied.
- Collaborate with the Digital Manager to guarantee websites remain secure, accessible, user-friendly, and ** aligned to the organisation’s brand, communication objectives**, and regulatory requirements.
- Produce WCAG 2.1 compliant (Level AA) content to foster web accessibility throughout the organisation.
- Design and maintain online forms such as donation portals, event registrations, and data collection tools.
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Campaigns and Email Marketing
- Assist the Digital Manager and Senior Marketing Manager in executing paid digital steps for smaller campaigns, covering platforms like social paid ads, Google ads/search, and promoted posts.
- Participate in the planning of marketing campaigns and assist with their implementation.
- Contribute to brand-compliant email communication creating and review across the organisation.
- Utilise DotDigital to orchestrate, refine, and manage email campaigns related to brand consistency and best-practice.
- Employ A/B testing, segmentation, and analytics to improve campaign performance.
- Support email and paid campaign targeting, segmentation, and re-target strategies.
- Collaborate with the Digital Manager in managing the organisation’s Google Grant account and campaigns furnishfully Beside keeping our email and paid digital strategies updated, this also includes ensuring consistent, engaging, and data-driven outreach.
Staff Benefits
The Children’s Trust provides a comprehensive range of benefits, including:
- Flexible benefits platform
- Onsite nursery services
- Free eye tests
- Enhanced Maternity and Paternity Pay
- Time out days for employees experiencing menopause symptoms and during gender reassignment
- Additional annual leave entitlement for long-servicing to as highs as 41 days (including bank holidays).
- Free on-site parking
- Staff shuttle bus from local train stations (Epsom & Sutton)
- Subsidised cafeteria meals
- Staff accommodation on-site (subject to availability).
- Retention options for NHS pension / Teachers’ pension across applicable profiles.
- Supportive career development environment
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Requisites & Considerations
- Enhanced DBS disclosure is a requirement for appointed applicants working with children and young people (unless in retail specific roles where a Basic DBS suffices).
- Equal Opportunity Employer, actively seeking diverse applications.
- Inclusive culture: The Children’s Trust strives to be representative, welcoming applicants from all backgrounds and adhering to adjustments as required for all processes.
Online Background Checks: Shortlisted candidates will undergo safeguarding vetting (concentrating on professional platforms such as LinkedIn).
Equal Opportunity Employer
The Children’s Trust aims to represent the UK’s diverse population to support children and young people with brain injury and neurodisabilities. By embedding an inclusive culture, diversity and inclusion are paramount:
- Ethical hiring practices embodied via diverse recruitment networks, including an LGBTQIA2S+ group, and an Ethnic Diversity network.
- Broad EDI initiatives driving these endeavors.
How to Apply
Directed applicants are only eligible through completion of the The Children’s Trust Application Form. Vacancy 이름은 드러나지 않는다.
- Potential queries can be directed toward the Recruitment & Compliance Team via email: recruitment@thechildrenstrust.org.uk or call them at **(01737 365 880).
- Application form and guidance: [click here][link-marked-for-replacement]
PLEASE NOTE: Gaps in employment history will be assessed thoroughly as part of the interview process.
Applications Regulations –
- No agency inclusions.
- Due to high application volumes, solely shortlisted candidates will be contacted within two weeks of the application closing date. "" Applicants who hear nothing within this period assume there will be no interview invite. ""
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