Richard Designs
Digital Operations Assistant
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Digital Operations Assistant
Richard Designs Limited is a UK headquartered designer, manufacturer, and wholesaler of apparel. We are looking to expand our technology team who are responsible for managing and growing our e-commerce sales.
Full Responsibilities
- Supporting the team responsible for e-commerce site maintenance
- Updating products and content
- Troubleshooting website errors and reporting problems to web developers
- Ensuring integrations to back-office systems are working reliably
- Working with external web developers on new sites and feature releases
- Security and usability of our e-commerce sites
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Supporting the sales team maintaining CRM software
- Researching potential new customers, distributors, agents, and sales platforms
- Updating and cleansing data on our customer and leads databases
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Assisting colleagues with general IT queries by
- Liaising with outsourced IT support
- Reporting any recurring issues to management
- Providing internal training and support for e-commerce sites and CRM software
This role has plenty of scope for learning and development; training to complete all of the above tasks will be provided. Opportunities to take on additional responsibilities and progress the role will be provided, once fully trained.
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We are looking for candidates from a variety of backgrounds; the role is open to those with technical qualifications, qualified-by-experience candidates, and those with a non-technical background but a genuine interest in e-commerce and web applications.
Ideal Candidate
The ideal candidate will have a genuine interest in e-commerce, B2B sales, and digital platforms.
If you match this description and would like to apply, then please send an up-to-date CV, along with a covering letter stating your current salary to nicola.alden@richard-designs.com for consideration.
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