Bupa
Digital Product Manager
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Job Description: Digital Product Manager
Location: Bupa Place, Salford Quays M50 3SP or Angel Court, London EC2R 7HJ – hybrid, office min 2 days per week
Employment Type: Permanent full time
Hours: 37.5 hours per week
Salary: £58,700 – £73,300 depending on experience
We make health happen
An exciting opportunity for an experienced Product Manager who wants to make a meaningful impact, working autonomously within a supportive and high-performing team. If you’re ready to take ownership of a key domain and deliver truly transformative healthcare solutions, we’d love to hear from you.
The role
The healthcare market is facing unprecedented challenges. From long NHS waiting lists to the increasing demand for accessible and personalised care, people are seeking faster, more effective ways to manage their health. At Bupa, we’re uniquely positioned to address these challenges. With our trusted clinical expertise, cutting-edge technology, and strong household brand name, we’re reimagining healthcare to provide the best in reactive and preventative care.
Through innovations like the Blua digital health portfolio and the My Bupa app, we aim to make healthcare seamless, accessible, and tailored to individual needs. Already trusted by millions, My Bupa’s goal is to become much more than an app — we aim to create a platform designed to empower people to take control of their health needs, holistically.
Whether it’s enabling users to book virtual GP appointments, access wellness programmes, or benefit from advanced capabilities like genomic sequencing, we’re creating solutions that redefine how healthcare is delivered and accessed. You’ll play a pivotal role in this transformation, helping us tackle the industry’s biggest challenges and deliver life-changing solutions for individuals and families.
We’re looking for a Product Manager who thrives on autonomy and is ready to take full ownership of their domain within the Blua digital health portfolio. As the driving force behind your squad, you’ll have the independence to shape your strategy, make key decisions, and deliver impactful solutions, while collaborating with passionate and talented colleagues. You will always have the support of experienced senior product people, including your Head of Product.
You’ll possess a strong product management background, particularly in healthcare, as we look to build out the next generation in digital health. You’ll help us address pressing healthcare challenges while building a world-class digital experience.
How you’ll help us make health happen
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- Define the Direction: Develop a compelling vision, strategy and roadmap for your domain to deliver solutions that address long-standing issues like accessibility and delays in care.
- Lead with Impact: Inspire and guide a cross-functional agile team to create innovative digital products that improve healthcare outcomes and provide excellent user experiences.
- Own Your Domain: Take full ownership of a key domain within the Blua digital health portfolio, operating with autonomy to shape the product’s future.
- Bridge Business and Clinical Expertise with Technology: Collaborate with Bupa’s business and clinical teams to ensure products are rooted in business/commercial value and patient health outcomes.
- Deliver Customer-Centric Solutions: Champion the customer’s voice, identifying pain points and creating solutions that help users access faster and better care while staying well for longer.
- Communicate Effectively: Communicate the roadmap, progress and key metrics to key stakeholders.
- Collaborative Working: Work closely with other Product people, Design, Engineering and Delivery to deliver first-class solutions and manage dependencies across squads.
- Optimise with Data: Leverage analytics, customer feedback, and market trends to refine customer journeys and deliver measurable impact.
- Promote Inclusivity: Build products that are accessible to everyone, ensuring no one is left behind in the digital health revolution.
You
- Proven Experience in Product Management: Experience leading product squads in digital health or related industries, with a track record of taking ownership from concept to delivery.
- Vision and Ownership: The ability to define a bold product strategy and take accountability for delivering measurable outcomes aligned with user needs and business goals.
- Collaborative Mindset: A strong ability to foster collaboration across disciplines, from engineering to design, ensuring the success of your autonomous squad.
- Agility and Adaptability: Comfortable working in a complex environment, navigating challenges with agility while maintaining a customer-first focus.
- Data-Driven Decision Making: Proficiency in leveraging analytics and insights to prioritise effectively, optimise customer journeys, and inform strategic decisions.
- User-Centric Approach: A deep understanding of customer needs and the ability to champion their voice within your squad to create solutions that delight and drive value.
- Strong Communication and Influence: Exceptional communication skills to articulate your vision, align stakeholders, and inspire your team to achieve ambitious goals.
- Innovation and curiosity: A passion for exploring cutting-edge technologies and staying ahead of trends to create products that redefine digital health.
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Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. You’ll receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell.
- 10% Management Bonus
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Full time
Job Area: PR, Marketing & Brand
Locations: Angel Court, London, Bupa Place
Be at the heart of helping people live longer, healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.
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