The Co-operative Bank plc
Digital Product Owener - 12 Month FTC
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About the Role
As a Digital Product Owner, the role holder will provide vision and direction of product delivery, creating innovative solutions that meet the needs of the customer and wider Business stakeholders whilst delivering the Bank Digital strategy. They will translate user needs from various sources (i.e., marketing & data analysis, stakeholder requirements, and strategic priorities) into a vision for the product scrum team. Create and refine a prioritised backlog and release roadmap that represents that vision and create, evolve, and deliver new, innovative, and engaging propositions that drive customer engagement, self-service behaviour, and customer advocacy. The role holder will be the main customer advocate within scrum team delivery, driving the Customer Experience of digital propositions working with the UX team and driving business change to maximise the delivery of business benefits and outcomes. The role holder provides input to the strategic digital roadmap central to the organisation's strategy, resulting in a competitive digital proposition and delivering business benefits. You will also act as the interface between the scrum team(s) and the business by representing the teams at relevant forums and meetings.
Location: We operate on a team-led hybrid approach at least once a month in the Manchester office.
Please note this role is a 12 Month FTC.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
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About You
For this role you’ll need to have:
- In-depth knowledge of Agile processes and principles and the ability to positively promote the benefits of working this way to stakeholders, cross-functional teams, and the wider digital team
- Outstanding communication, presentation, and leadership skills
- Proven evidence of identifying, creating, and delivering successful engaging digital propositions that drive customer advocacy and self-service customer behaviours
- Confident in technological advancements across multiple devices
- Creative thinker with a vision – ability to create and shape innovative ideas into engaging customer propositions
- Strong understanding of change value drivers across customer, commercial, regulatory, and risk dimensions
About Us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.
Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.
We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition, and comprehensive support for wellbeing.
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We’re serious about equality, of race, age, faith, disability, and sexual orientation, and we celebrate diversity. By working together, we know you’ll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Feedback
We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately, we're unable to provide individual feedback. We will contact shortlisted candidates directly.
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