About Canada Life UK

Canada Life UK looks after the retirement, investment, and protection needs of individuals, families, and companies. We help to build better futures for our customers, our intermediaries, and our employees by operating as a modern, agile, and welcoming organization.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third-party customers.

Job Purpose

As the Digital Product Owner, you will support the setting of the strategic direction for the relevant business area, and then actively work with the rest of the agile product delivery team to translate that strategy into reality. You will be responsible for achieving business outcomes.

The Digital Product Owner acts as the voice of the customer within an agile delivery team. You will ensure that a team is maximizing the value delivered, taking the relevant vision and business outcomes into a roadmap and backlog you own. This requires that you maintain appropriate feedback mechanisms from real users such as customers, advisers, or colleagues.

Key Duties

• Gathering and interpreting feedback from the Customer/User. The Digital Product Owner must keep open feedback channels with stakeholders (internal and external). This enables them to identify the problem to be solved and potential approaches to the solution.
• Agreeing the Vision for the agile delivery team with the Sponsor and owning the creation and maintenance of the Product Roadmap. The Digital Product Owner is champion for the customer/user in these tasks, ensuring that they are aligned to product and company strategy while driving great customer outcomes. They take product concepts from idea through validation, shipping, measurement, and iteration.
• Managing and prioritising the delivery team backlog to focus on maximising the value delivered while balancing the long-term health and sustainability of the product. The Digital Product Owner makes certain that all work is well-informed as well as validating that the implementation is fit for purpose/meets the acceptance criteria. They will also support the technical experts in driving the architectural runway that provides the foundation for the product.
• Working as part of the agile delivery team to deliver value. The Digital Product Owner works with the rest of the delivery team to communicate the vision and business strategy, answering questions, sharing feedback, and actively participating in team events i.e., iteration planning or retrospectives.
• Author presentations and represent the delivery team’s work to senior leadership.
• Fostering collaborative relationships across the company to facilitate cooperation and information exchanges that improve customer and business outcomes.
• Design and run experiments to validate a hypothesis in a low-risk manner. Use the data to inform future backlog/roadmap priorities.
• Supporting the organisation in its ongoing transformation to become a more agile, customer-focused business. Organise and participate in communities of practice and share openly any learnings with all colleagues.