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Join Barclays as a Digital Product Owner
At Barclays, as a Digital Product Owner, you'll be at the forefront of delivering client-focused digital solutions through agile ways of working. This role requires an ample understanding of agile ceremonies, backlog management, and sprint planning, alongside the ability to translate client needs into clear requirements and acceptance criteria. You'll use your commercial awareness to prioritise the backlog, align delivery with business goals, and maximise value for clients and the organisation.
Key Responsibilities
- Agile Mindset: Deep understanding of agile ceremonies, backlog refinement, sprint planning.
- Client Needs: Clear articulation of requirements and acceptance criteria.
- Commercial Awareness: Understands business goals to prioritise backlog.
Additional Skills
- Collaboration: Works closely with engineers, BAs, designers within squad.
- KPI driven: Uses KPIs/OKRs to drive incremental value delivery.
- Collaboration and prioritisation: Tactical prioritisation decisions (value vs effort, dependencies).
Assessment
You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Location
This role will be based in our London office.
Purpose of the Role
The purpose of a Product Owner is to maximize the value of the product by defining a clear product vision, managing authoring, refining, and prioritizing the Product Backlog, balancing trade-offs across desirability, viability, and feasibility, and ensuring the right thing is being 'built'. They act as the primary liaison between stakeholders and delivery teams, ensuring the product meets user/customer needs and delivers optimal value. Product Owners are responsible for developing a roadmap and driving execution of their product area/sub-journey, applying continuous improvement principles and techniques.
Accountabilities
- Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization’s overall strategy. Utilisation of market research, analysis of customer feedback, and monitoring of industry trends to identify new products, features, or enhancements.
- Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align, and are inspired to deliver the business value and purpose of each feature or user story.
- Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully.
- Agile Events: Participate in key Agile events such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to keep the team aligned and focused on delivering the product backlog.
- Managing the Product Backlog: Responsible for creating, maintaining, and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements, and organisational impacts, balancing risk migration and future proofing against the product strategy.
- Act as the Voice of the Customer: Continuously gather feedback from customers and end-users to understand their pain points and ensure that the product meets their needs and improves their overall experience.
- Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed-upon acceptance criteria and deliver business value.
- Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders, and marketing teams) to gather requirements, define product goals, and ensure that the product vision aligns with business objectives.
- Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage ongoing readiness and 'run' activities of live products including monitoring, governance, and approvals.
- Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalate as necessary those risks, and alignment between the product management and control functions.
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Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
- Lead a Team: Perform complex tasks using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes.
- Leadership Responsibilities: If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are:
- Listen and be authentic
- Energise and inspire
- Align across the enterprise
- Develop others
- Individual Contributor: For an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
- Consult on Complex Issues: Provide advice to People Leaders to support the resolution of escalated issues.
- Risk Mitigation: Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
- Manage Risk: Take ownership for managing risk and strengthening controls in relation to the work done.
- Collaborate with Other Areas: Perform work closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
- Data Analysis: Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
- Communication: Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence Stakeholders: Influence or convince stakeholders to achieve outcomes.
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Barclays Values and Mindset
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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