Arthur Recruitment
Digital Product Owner - Underwriting Workbench
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Digital Product Owner, Underwriting Workbench
London | Hybrid Working | Up to £82,000 + 15% Bonus + Non-Contributory 15% Pension + Excellent Benefits
Must have Lloyd's / London Market insurance experience
We're partnering with a leading Lloyd's Market insurer to appoint a Digital Product Owner to take ownership of its bespoke Underwriting Workbench, a business-critical platform used by underwriting teams across the organisation.
The Opportunity
Reporting into the Digital Transformation Programme Manager, you'll own the product roadmap for the Underwriting Workbench, working closely with Underwriting, Technology, and Development teams to deliver enhancements, improve user experience, and maximise business value.
Acting as the primary point of contact for the platform, you'll engage with stakeholders across the business, prioritise enhancements, translate business requirements into deliverable user stories, and work closely with development teams throughout the delivery lifecycle.
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Key Responsibilities
- Own the bespoke Underwriting Workbench product and its long-term roadmap.
- Act as the recognised subject matter expert and primary business contact for the platform.
- Build strong relationships with Underwriting teams to understand business priorities and future requirements.
- Gather, challenge, and refine business requirements before translating them into clear user stories and product backlogs.
- Prioritise enhancements, defects, and new functionality based on business value.
- Work closely with internal and third-party development teams to deliver product improvements.
- Lead product demonstrations, user acceptance testing, and release planning.
- Drive continuous improvement, ensuring the platform evolves alongside business needs.
- Champion product adoption and provide support to users across the organisation.
About You
- Previous experience as a Product Owner, Digital Product Owner, or Business Analyst with product ownership responsibilities.
- Must have Lloyd's / London Market insurance experience.
- Strong understanding of underwriting workflows, processes, and systems.
- Experience working with bespoke Underwriting Workbench platforms or similar underwriting systems.
- Excellent stakeholder management and communication skills.
- Proven experience working closely with software development teams in an Agile environment.
- Ability to prioritise competing business requirements and manage multiple stakeholders.
- Strong analytical and problem-solving skills with a continuous improvement mindset.
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Desirable Experience
- Experience within specialty insurance or the Lloyd's Market.
- Agile methodologies, including Scrum or Kanban.
- Azure DevOps, Jira, or similar backlog management tools.
- Business process mapping and requirements gathering.
- Digital transformation or platform modernisation programmes.
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