89up
Digital Senior Account Manager
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Digital Senior Account Manager
Digital Senior Account Manager
Salary: £38,000 to £50,000 plus 2 yearly bonuses Location: London, UK 3 days in the office, 2 from home (Monday, Friday)
How to Apply
Please send your CV and covering letter explaining why you believe you would be the right candidate for this role to:
Ruth Emblin-James Head of People and Operations Send applications to: Ruth.emblin-james@89up.org
The Role
Are you a social media and paid media expert who wants to change the world? Have you spent your career building your digital skills, and now want to use them to tackle the biggest issues of our time? Do you want to create paid and organic social solutions that drive impact in the real world?
If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like:
- The climate crisis
- Renters’ rights
- Tech freedom
- Combating misinformation and hate speech
Join our growing team of world-class communications talent at 89up.
About 89up
89up is the global agency for not-for-profits and good causes. Our mission is clear: To help our incredible clients tackle the world’s greatest challenges, with a focus on:
- Climate action
- Social justice
- Economic fairness
- Delivering the UN sustainable development goals
We work with organisations across the UK, Europe, US, and beyond. Across the agency, we deliver:
- Public relations
- Creative campaigns
- Website development
- Advocacy
- Insights
- Mobilisation
Our insight-led approach builds award-winning campaigns that drive meaningful change.
You are joining a team of people who:
- Are passionate about driving change
- Love tackling complex problems and inspiring action
- Believe in collaborative working and creating integrated solutions
- Want to create industry-leading work for causes that matter
Ideal Candidate Profile
In this role, you will work on some of the world’s most pressing issues — you will create and launch best-in-class digital campaigns that mobilise audiences globally to make change.
We are looking for a digital and social expert with varied digital campaigning expertise. You will:
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- Lead and implement paid and organic campaigns
- Analyze audience and insights data
- Co-develop multi-platform creative ideas
- Build relationships with a broad range of clients
- Advise and consult on how they can launch genuinely innovative digital campaigns, delivering measurable impact
Ideal experience: At least 3–5 years activating digital campaigns in a communications agency or in-house. You will need:
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Both a strategic and hands-on approach
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In-depth knowledge of all digital and social media channels, in particular:
- Meta
- X (Twitter)
- Search
- Web
- Analytics
Key Responsibilities
Campaign Management and Optimization
- Develop efficient and effective multi-channel digital campaigns integrating into wider strategies to help clients make real-world change
- Develop and implement paid media plans, including:
- Forecasting
- KPI setting
- Audience development for channels, including:
- Google Ads
- Meta
- TikTok
- Twitter/X
- Create standout social content concepts tailored to each platform’s best practices, including:
- Thumb-stopping hooks and visuals
- Smart use of formats, trends, and tools
- Run paid and organic social media campaigns, from:
- Drafting copy
- Setting up paid social media advertising
- Developing digital strategies
- Lead real-time and ongoing campaign analysis, recommending optimisations against data, such as:
- Impressions share
- Quality score
- Conversion rate
- Budgets
- Undertake social media analytics (with support from social listening to social mapping)
- Work within an integrated team, aligning digital with PR, advocacy, insights, insights, web, and design to drive impact
- Concept and co-create campaign deliverables:
- Petition text
- Social copy
- Email journey text
- News stories
- Letters
- Articles
- Campaign case studies (based on performance analysis)
Team Management
- Provide line management for Mobilisation team Junior executives
- Exercising account leadership to:
- Help lead client strategy in conjunction with the wider team
- Represent the agency leadership team
- Undertake research for clients or new business proposals and present findings to potential clients
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Strategic Account Management
- Proactively manage and work with portfolios of clients:
- Operating at advance levels with campaigns focused on world-changing issues
- Knowledge of clients’ organisational objectives
- Collaborating on strategies that smash KPIs
- Building long-term client relationships, creating integrated digital solutions
- Take a long-term, careful approach to cross-channel planning
- Becoming the primary point of contact for clients, leading:
- Weekly calls
- Monthly meetings
Requirements
- At least 3–5 years’ paid advertising and social media management experience
- Excellent communication skills
- Strong data literacy (with ability to crunch clients’ numbers and deliver insightful analyses)
- A strong blended skillset in digital marketing, with experience in:
- Both organic and paid media
- Passion for digital and delivering standout work for clients
Benefits
- Competitive base salary with excellent performance-linked bonuses
- Gold-plated sickness benefits
- Life insurance
- Company-wide bonuses (2 yearly)
- Enhanced maternity/paternity pay
- Private GP access
- Private counseling services
- Eyecare vouchers
- Well-being services
- 24 days holiday (extended for Christmas, max 4 days taken during this period)
- Day off on your birthday
- Cycle-to-work scheme
- Company pension contributions
- Career development opportunities in a fast-growing business
- Fair recognition of your contributions without being lost in a corporate hierarchy
Equal Opportunities
89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of:
- Sex
- Race
- Disability
- Age
- Qualifications
- Sexual orientation
- Gender reassignment
- Religion or belief
- Marital status
- Pregnancy and maternity
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