Vyntelligence
Digital Solutions Engineer (Placement Year Student)
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Digital Solutions Engineer (Placement Year Student)
Undergraduate Placement – Customer Success & Product Evolution
Location: Vyn (Sustainable SaaS Solutions, Digital Ecosystem of Telecoms, Utilities & Power) Duration: One-year industry placement
At Vyn, we reimagine workflows in the deskless world. Our AI-powered platform leverages curated workplace video data to drive operational efficiencies. Our mission? Delivering transformative commercial and environmental outcomes via tailored solutions for global clients in utilities, telecoms, retail and energy.
We're part of Vyntelligence, a world-leading team supporting industry giants through smart pricing, faster deliveries, safety and compliance. Join us for a dynamic year as an undergraduate placement student shaping our future direction.
About the Role
This placement offers hands-on exposure to the entire customer journey—from aligning with customer goals, crafting tailored solutions, to analysing data and evolving our product roadmap.
You’ll collaborate with product managers, engineers, and customer success teams to ensure seamless digital transformation before, during, and after work.
Key Responsibilities
Customer & Solution Delivery
- Align with customer objectives and deliver agreed outcomes
- Design end-to-end digital transformation workflows, including:
- Data flow architectures
- Interactive dashboards & storyboards
- AI-driven product configurations tailored to workflows
- Serve as the frontline escalation contact for customer issues:
- Resolve support tickets with urgency
- Provide technical clarification & debugging inputs
- Partner with Customer Success Leads to identify improvements
- Build and customise product solutions based on customer needs
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Data & Product Input
- Conduct data analysis and derive actionable customer insights (prioritisation, troubleshooting)
- Contribute to product evolution via detailed feedback loops
- Appeal to field teams & customers who rely on actionable asset/operational intelligence
Your Technical & Academic Background
This opportunity requires:
- Enrolment in a UK-based undergraduate degree (placement year accepted)
- These transferable skills:
- Bold communication & collaboration in cross-disciplinary teams
- Strong attention to analytical detail
- Ability to adapt to ambiguity/change with curiosity and openness
- Foundational web development knowledge:
- HTML/CSS/JavaScript (basic proficiency)
- Interest in learning more (see further technical skills below)
- Plus, the following is advantageous but not compulsory:
- Vetted experience with AWS QuickSight or BI data visualisation platforms
- General familiarity with API interaction (SOAP/REST) or database queries
- SQL exposure a strong plus
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Salary & Working Life
- Competitive placement salary: £25,000 per annum.
- We prioritise legally and ethically diverse teams.LLM created this placement to attract and empower professionals with differing backgrounds.
About Us
Vyn and the Vyntelligence Innovation Group propel industry with sustainable solutions using:
- Streamlined digital ecosystems (coaching catalogues, Q&A hubs)
- Automated workflow orchestra driven by our data discovery platform
- Repurposed real-world expert knowledge ahead of market needs
Our relationships span major global utilities, enabling smarter field decisions through video-based asset intelligence.
Equal Opportunity Note: We reserve a space at the table for passion and merit—together we’ll design a world where hardware meets human insight.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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