Serco
Digital Strategic Bids Architect
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Digital Strategic Bids Architect
Location: Hybrid (Home, Hook, or London office) Business Unit: Data, Digital & Technology (DDaT) Type: Permanent | Full-time
About the Role
At Serco, we’re reshaping how governments serve citizens by designing intelligent, data-driven, and AI-enabled solutions that enhance lives, strengthen communities, and deliver meaningful public value.
As a Digital Strategic Bids Architect, you’ll lead the creation of next-generation public sector digital solutions—collaborating with CxOs, Chief Digital Officers, and Directors of Transformation—to deliver impactful, citizen-centric outcomes.
Your focus? Strategic opportunity shaping, cutting-edge architecture, and commercial viability—ensuring every bid reflects innovation, ethics, sustainability, and security.
Your Mission
You’ll blend architecture, innovation, and strategy, ensuring all proposals:
- Embed AI and advanced digital capabilities to transform citizen experiences.
- Align with government digital and data strategies (e.g., GDS, CDDO, NHS, MoD).
- Captivate emerging technology trends shaping public service delivery.
- Balance visionary goals with practical delivery and commercial feasibility.
- Partner with global tech leaders (AWS, Microsoft, Google, ServiceNow) to drive modernisation.
Key Responsibilities
You will:
- Lead strategic bids and transformation programmes, engaging senior stakeholders (CxO, Directors) to shape opportunities.
- Design user-centric solutions, prioritising operational efficiency and citizen outcomes.
- Integrate cloud, data architectures, automation, and AI, delivering measurable improvements.
- Work closely with Serco’s global delivery teams to ensure seamless mobilisation and governance.
- Champion ethical, transparent AI, including fairness, inclusion, and accountability.
- Collaborate with ecosystem partners (cloud, cybersecurity, service management) to leverage best-in-class tech.
- Shape market opportunities and influence strategy alongside internal/external leaders.
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What You’ll Bring
- Proven expertise leading digital/data/AI architectures for public sector or complex transformation projects.
- Deep knowledge of UK and international government strategies (GDS, NHS, MoD, etc.).
- Ability to connect with executives, advising on long-term digital strategy.
- Technical creativity — passionate about solving societal challenges through tech.
- Tactful balance of innovation, value, and commercial practicality.
Why Join Serco?
Join a team transforming digital public services—from AI-driven citizen engagement to secure cloud platforms and data-led service redesigns. Work alongside pioneers in governance, AI ethics, and global innovation.
Bring your expertise to projects that:
- Drastically elevate service delivery.
- Foster a culture of inclusion and sustainability.
- Scale impact nationally and worldwide.
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What We Offer
- Company car (or £4,200 cash alternative)
- Private healthcare
- Bonus scheme (10% on target)
- Flexible working considered
- 6% company pension
- Employee Assistance Programme (EAP)
- Opportunities to drive industry influence and innovation
- Commitment to Diversity, Inclusion, and Fair Access
Serco’s Commitment
We believe people—not just processes—drive change. By joining Serco, you’ll:
- Be part of a 50,000-strong team, delivering critical public services across defence, justice, fintech, healthcare, and citizen solutions.
- Access global empowerment networks:
- SercoInspire (Gender)
- SercoEmbrace (Multicultural)
- SercoUnlimited (Disability)
- In@Serco (LGBT+ alliance)
- Collaborate with a team passionate about fairness, transparency, and innovation.
At Serco, we thrive on unexpected journeys and meaningful work. Apply now and help build tomorrow’s digital public services today.
How to Apply
Click [Apply Now] to begin your journey. Note: Recruitment may close ahead of the published date due to high demand—apply early.
Serco proudly holds the: ✅ Disability Confident Leader status ✅ Gold Inclusive Employer Standard ✅ Ban the Box pledge (accessible career pathways, even with previous convictions)
For assistance: 0345 010 4000
"People first. Technology second." — Serco
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