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At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.
Digital Trading Lead
As a Digital Trading Lead, you will have the opportunity to shape and execute comprehensive digital plans, driving growth and improvement in digital metrics. You will ensure best in class digital merchandising is delivered for your category of responsibility including marketplace products, ensuring that customers are able to successfully complete their full shopping mission. You will collaborate with stakeholders across the business, using insight and analysis to deliver customer focused initiatives that drive multiple metrics, including sales, conversion, customer engagement and digital participation.
What I am accountable for:
- Review daily performance and take clear actions to capitalise on opportunities or mitigate risks, driving improvements in line with business targets.
- Conduct regular site-walks to review the customer journey and check information accuracy, addressing any issues.
- Take responsibility for the performance of your category including marketplace products, highlighting key actions, opportunities, risks, and providing a performance narrative.
- Develop and deliver the digital category plan up to six months out, including implementation, flagging risks or challenges to the Digital Trading Manager.
- Optimise your category regularly using tools and insights to improve digital metrics and outcomes (e.g. Adobe, SIP, etc.).
- Own delivery of category BAU initiatives such as range reviews, newness, and cycle changes.
- Build relationships with Commercial (buying) teams, Marketplace and other key stakeholders, attending sessions to support digital execution and champion the digital channel.
- Support the Digital Trading Manager with supplier relationships, including data and insight, and attend meetings as appropriate, partnering with Nectar360 on retail media opportunities.
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What I need to know:
Essential -
- Proven experience in a digital trading or e-commerce role.
- Excellent planning and prioritising skills to deliver plans to deadline.
- Ability to work in a fast-moving, pressured environment and manage projects on time and to budget.
- Experience building and delivering plans aligned to a strategy.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- Excellent communication and collaboration skills, with ability to influence a broad stakeholder group.
- A proactive and results-driven mindset.
- A passion for e-commerce and staying up-to-date with industry trends.
- High level of customer focus and are able to work collaboratively with others.
- Able to take ownership of changes and have courage to try out new things at a personal and team level.
Desirable -
- Previous trading experience.
- Demonstrates future potential for Leadership.
- Knowledge of digital marketing, SEO, and web analytics tools.
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We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
- Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
- We've also got you covered for your future with our pensions scheme and life cover.
- You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
- Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday.
- We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
- And if you ever need it there is also an employee assistance programme.
- Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
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