Nationwide
Digital Trading Manager - Business Onboarding
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Digital Trading Manager - Business Onboarding
We have an exciting opportunity within our Digital Business Banking Team (Business Tribe) where we’re on the lookout for a Digital Trading Manager for our Business Banking Onboarding team. The opportunity to join the team has come at a critical time for Business Banking as we continue to drive improvement and innovation across Business Banking, focusing on improved Customer Experience (CX) and continued customer growth.
You’ll be working within Business Tribe.
This role will have responsibility for the performance of the end-to-end digital Business sales journeys with specific focus on the Business Current and Notice account onboarding journey. This will include day-to-day operational trading performance, as well as identifying, prioritising, optimising and implementing digital and operational improvements to deliver on CX and acquisition targets. At all times ensuring that we meet all regulatory and financial crime requirements.
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We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in our Glasgow office. If your application is successful, your hiring manager will provide further details on how this works.
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Virgin Money is now part of Nationwide
Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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