Defence Infrastructure Organisation (DIO)
DIO - Facilities Manager
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DIO - Facilities Manager
Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.
Kendrew Barracks will be the base for the role, however it will have split responsibility between Prince William of Gloucester Barracks and Garats Hay Barracks (stations)
Job Summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!
This position is advertised at 37 hours per week.
Job Description
Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas; with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing many MOD built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate.
The DIO Facilities Manager (FM) is responsible for Hard and Soft FM delivery within their delegated area of responsibility, defined within a Service Delivery Area (SDA 12), providing advice and direction when needed. The FM has delegated responsibilities for assuring a safe and compliant estate for the Head of Establishment (HoE), Stakeholder Engagement, Performance Management, Contract Assurance, Programme Delivery and Issue Resolution across their site/s reporting to the Senior Facilities Manager (SFM).
FMs provide support to the focal point role for any DIO wide queries establishments may have, such as Major Projects, Land Management and Utilities and have a duty to ensure that infrastructure related risks and issues on the site are raised to the Head of Establishment and escalated to the SFM as appropriate. The FM will actively chair the Weekly Meetings and support the SFMs stakeholder engagement role in the monthly Site Infrastructure Management Meeting.
There may be occasional travel to other MOD sites. MOD transport or travel allowances may be provided when traveling to sites outside of your area of responsibility.
Role is to initially cover 2 establishments but will lead to single responsibility for Garats Hay Barracks.
Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas; with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing many MOD built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate.
The DIO Facilities Manager (FM) is responsible for Hard and Soft FM delivery within their delegated area of responsibility, defined within a Service Delivery Area (SDA 12), providing advice and direction when needed. The FM has delegated responsibilities for assuring a safe and compliant estate for the Head of Establishment (HoE), Stakeholder Engagement, Performance Management, Contract Assurance, Programme Delivery and Issue Resolution across their site/s reporting to the Senior Facilities Manager (SFM).
FMs provide support to the focal point role for any DIO wide queries establishments may have, such as Major Projects, Land Management and Utilities and have a duty to ensure that infrastructure related risks and issues on the site are raised to the Head of Establishment and escalated to the SFM as appropriate. The FM will actively chair the Weekly Meetings and support the SFMs stakeholder engagement role in the monthly Site Infrastructure Management Meeting.
There may be occasional travel to other MOD sites. MOD transport or travel allowances may be provided when traveling to sites outside of your area of responsibility.
Role is to initially cover 2 establishments but will lead to single responsibility for Garats Hay Barracks.
Person specification
The successful candidate will report to the Senior Facilities Manager (SFM) and be responsible for Stakeholder Engagement, Performance and Risk Management, Assurance, Programme Delivery and Issue Resolution.
Responsibilities include but are not limited to:
Be the key contact for issues raised and facilitate resolutions for operational/service delivery issues, using available data to inform decision making. Assure service delivery of all maintenance and response works in accordance with statutory legislation and Mandatory requirements, complying with all Health and Safety and Environmental standards and policies. Assure the delivery of services offered by the Soft Facilities Industry Partner, including cleaning, catering services and all enabling contracts. Where statutory and mandatory compliance of assets is not possible, provide advice and provide support for the management and mitigation of risk to Heads of Establishment. Manage production and regularly review appropriate work plans in accordance with local budgets to achieve programmes and financial commitments, whilst meeting changing operational needs. Confer with local client representatives to agree scope and priorities of work, agree outline plans and review management and tasks on a regular basis. Collate information and prepare reports for mandated weekly and monthly establishment meetings Carry out proactive Contract Management to ensure goods and services are delivered within the agreed contractual arrangements and KPI’s. Pro-actively manage all works by driving excellence through clear and effective direction, delegation and sound decision making Support the delivery of in year programmes of work including technical, financial and commercial / value for money checks in line with contractual requirements. Manage, monitor and review contractual outputs and Health & Safety Issues. Carry out the appropriate level of risk management in accordance with the DIO Risk Management Policy. Strive to maintain strong and collaborative relationships to provide the continued level of support required to sustain the complex relationships need to deliver the diversity of programmes required for Defence Undertake assurance activities for contract management, catering, retail, leisure, waste and grounds maintenance with retrospective checks on completed works. Manage requests for contract amendments for all core and enabling services. Support a culture of continuous improvement
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Desirable Qualifications/ Memberships
Membership - Membership of a relevant professional body e.g. IWFM, GPP or equivalent (desirable but not essential) Qualification - A recognised qualification in Facilities Management at a minimum of Level 4 or willingness to work towards IWFM qualification (desirable but not essential)
A full UK driving licence is essential for the role due to the travel involved to designated sites. Many sites are not accessible via public transport.
Licences
Full Driving Licence – role is site based so extensive travel to sites of responsibility is required to carry out essential assurance activities on critical infrastructure.
Behaviours
We'll assess you against these behaviours during the selection process:
Making Effective Decisions Working Together Managing a Quality Service Communicating and Influencing Delivering at Pace
We only ask for evidence of these behaviours on your application form:
Making Effective Decisions Working Together Managing a Quality Service
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses (move of home, excess fares or temporary transfer). Non Standard move applicants will be eligible for the full package, subject to eligibility.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include, job history.
Personal Statement:
Candidates will be required to provide a statement of suitability. (500)
At sift, you will be assessed against your CV and Statement of suitability and the following:
Managing Effective Decisions Working Together Managing a Quality Service
We will assess you against these behaviours during the selection process:
Making Effective Decisions Working Together Managing a Quality Service Communicating & Influencing Delivering at Pace
For those who make it through to the interview stage, these will be held face to face on a date TBC.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
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Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Darren Townend Email : darren.townend215@mod.gov.uk
Recruitment team
Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.
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