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Dir, Product Design
Who Are We?
We’re a global leader in digital safety and the creators of trusted brands like Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner, protecting over 400 million people worldwide. Our workplace is built on inclusivity, well-being, and authenticity—where balance and bold ideas thrive. Bring your unstoppable drive and join #TeamGen in shaping the digital future.
How We Work
We operate under a hybrid work model (3 days in the office), blending creative conversations, meaningful collaboration, and flexibility to deliver your best work.
Mission & Goals
We’re seeking a Product Design Director to lead design strategy across Gen’s products, with a key focus on Freemium experiences. This role fills a critical leadership gap, ensuring a cohesive, strategic, and user-centric approach. Key responsibilities include:
- Short-term: Drive design strategies that optimise customer engagement, loyalty, and product quality.
- Long-term: Lead a design team contributing to sustainable business growth through innovation, collaboration, and customer-focused strategies.
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Key Objectives
- Lead a design team to deliver excellent customer experiences.
- Develop data-driven, customer-centric designs that are meaningful, accessible, and usable.
- Oversee interaction design, information architecture, and visual design to align with business strategy.
- Articulate design goals to stakeholders and product teams.
- Partner closely with product & engineering peers to build user-loved products.
- Apply emerging technologies (AI) to streamline workflows, personalise experiences, and enhance decision-making at scale.
Competencies & Requirements
✔ 10+ years of design leadership experience in technology-driven, product-focused companies. ✔ Proven ability to lead a design team of 5+, delivering ambitious, end-to-end customer journeys across platforms. ✔ Strong expertise in defining and executing design vision—from early-stage products (0–1) to evolving mature B2C offerings. ✔ Strategic product thinker with a track record of uncovering opportunities and making business-impact aligned decisions. ✔ Excellent communication and cross-functional collaboration skills. ✔ Portfolio showcasing high-craft, cohesive, and innovative design work. ✔ Passion for AI integration, with proven outcomes in scaling speed and quality. ✔ Bonus: Experience in cybersecurity or digital safety. ✔ Adapts well to distributed teams and embraces remote collaboration.
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Why Join Us?
Our benefits package supports your whole self—both professionally and personally:
- Health & Wellness: Medical, dental, and vision insurance.
- Financial Security: Retirement plans and Employee Stock Purchase Plan (ESPP).
- Work-Life Balance: Unlimited PTO and company holidays.
- Career Growth: Annual education reimbursement for job-related courses.
- Wellness Support: Reimbursement for fitness-related expenses.
- Additional Perks: Commuter benefits, consultation services (legal/mental health), and exclusive employee discounts.
Ready to make an impact? Apply and join us—your bold ideas belong here.
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