Gamma Recruitment Team
Direct Provisioning Coordinator - Enterprise Markets
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About Gamma
At Gamma, we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.
Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.
We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.
About the Role
The successful candidate will be accountable for:
- The placement, coordination, and delivery of a variety of services and products
- Ensuring completion within set timescales
- Demonstrating flexibility towards tasks that may vary significantly between projects
- Coordination and communication of order progression throughout the project lifecycle, in line with customer communication plans
Daily Responsibilities
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- Customer engagement and communication, setting expectations
- Creation and maintenance of project documents (e.g., delivery trackers)
- Undertaking delivery activities to ensure milestones are achieved
- Arranging and ensuring site access
- Management of third parties and associated deliverables
- Milestone and stage management
- Data capture (e.g., missed appointments or early-life failures)
- Highlighting risks, issues, and lessons learned
- Status reporting as required
Requirements
- Prince 2 Foundation course or equivalent project experience
- Background in Telecoms/IT or similar industry
- Strong project planning experience
- Background in customer satisfaction and engagement, including meetings and communication
- Proficiency with the Microsoft Office suite
- A keen eye for detail
Benefits
- 25 days’ annual leave + birthday leave
- Subsidised private medical insurance
- 5.1% matched pension contributions
- Enhanced parental leave
- Life assurance and income protection
- Share save and incentive plans
- Electric Vehicle (EV) and Cycle scheme
- Employee discounts
- Volunteer day
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Important Notes
- All candidates must be eligible to work in the UK and pass a basic DBS check.
- Applicants don’t need to meet every requirement listed if they believe they could thrive in the role—we encourage applications anyway.
Gamma is an equal-opportunity employer dedicated to cultivating a diverse, inclusive environment where everyone feels valued and can bring their authentic selves to work. We actively welcome applicants from underrepresented backgrounds. As a family-friendly employer, we prioritise a culture of trust, autonomy, and flexibility to support work-life balance and personal growth.
Note to recruitment agencies: Gamma has a network of partners for hiring support. We are not currently looking to expand this network, so please do not send unsolicited CVs.
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