William & Mary and the Virginia Institute of Marine Science
Director Business Building Services MSOB
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Job Requisition: JR101904 Director Business Building Services MSOB (Open)
Job Posting Title: Director Business Building Services MSOB
Department: CC00143 WM001 | SOB | School of Business - Administration
Job Family: Staff - Building Services
Worker Sub-Type: Regular (benefited)
Job Requisition Primary Location: Miller Hall
Primary Job Posting Location: Posting Location - William & Mary
Job Description Summary:
Oversee all aspects of facilities management and workplace services across Mason’s School of Business and serve as a subject matter expert for facilities and workplace services.
Job Description:
Required Qualifications:
Please make sure your cover letter and resume clearly indicate how you meet the following required qualifications.
- Bachelor’s degree required or related technical school degree and significant or extensive professional level of experience or specialized expertise
- Significant experience in facilities maintenance/engineering with several years at a managerial level.
- Possesses a thorough understanding of Project Management procedures and process.
- Must have knowledge of Construction Contracts, Construction Documents and Project Administration.
- Knowledge of construction means and methods required.
- Knowledge of all life safety, mechanical, and electrical equipment and systems required.
Preferred Qualifications:
Please make sure your cover letter and resume clearly indicate how you meet the following preferred qualifications.
- MBA or other pertinent advanced degree
- Experience and ability to compile comprehensive project estimates and budgets
- PC and automated building management system proficiency
- Must communicate effectively both verbally and in writing, using contemporary presentation tools
- Demonstrates excellent organizational and planning skills
Conditions of Employment:
- The position requires a varied weekly schedule, and requires the ability to respond to emergencies, which may require coming into work on evenings, weekends, and holidays within a designated response time.
- This position may require additional hours beyond the typical work week, to include occasional overnight and weekend work as needed to meet the business needs of the operation.
Application Instructions:
For full consideration, please upload the items listed below before the review date. The review date for this position is 21 July 2026.
- Resume
- Cover Letter
- List of 3 professional references with contact information
This position is not eligible for work visa sponsorship.
Salary:
Up to $85,000 commensurate with experience.
Job Duties:
- Building Operations (40%)
- Monitors the operation of building, building systems and equipment to ensure proper, efficient operations.
- Provides direction for building repairs and alterations while assuring continuous maintenance and operation of equipment.
- Develop, monitor, and enforce the department policies, processes, and procedures.
- Responsible for the day-to-day operations of the department.
- Recruitment, training, scheduling, supervision and performance of department personnel.
- Develop and maintain accurate floor plans.
- Coordinate all external and internal office relocations.
- Leads onboarding of faculty and staff to MSOB facility operations, including building systems, service request processes, space use policies and event procedures.
- Serves as the primary point of contact for building occupants, providing guidance on facility operations, policies and services.
- Oversees building access control, including coordination of key and card access, and works in partnership with campus security to ensure building safety and security protocols are maintained.
- Communicates proactively with faculty, staff, students, and external partners regarding facility impacts such as maintenance activities, outages and scheduled events.
- Develop and oversee event policies for all student, staff, faculty and outside group events.
- Ensure appropriate and timely setup and tear-down for all events mainly occurring in large open spaces or in the multi-purpose room.
- Requires coordinating with events coordinator, housekeeping supervisor, A/V technician, and housekeeping staff on a frequent basis.
- Coordinate event scheduling, planning and execution with internal departments and external event managers, including logistics, vendor coordination, space readiness and post event reset.
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Project Management (30%)
- Develops integrated and long-range strategy for facilities planning and construction.
- In partnership with other leaders across the School, develops a long-term vision for space planning, including density planning, technology integration, optimal user experience, and sustainability.
- Coordinates with W&M Emergency Preparedness to develop, implement, and maintain building specific emergency response and continuity plans.
- Works with W&M to establish contingency planning and emergency response procedures to minimize the business affect in the event of the interruption of critical utilities and equipment.
- Develops internal relationships across the School to coordinate and influence issues related to infrastructure capacity and future plans for such capacity.
- Brings innovative space ideas to fruition yet working in partnership with Procurement to develop cost-saving economies of scale.
- Develop and be accountable for facilities operating budgets, capital budgets and forecasts.
- Act as a Project Manager or collaborate with W&M Project Managers and local leadership to successfully deliver Tenant Improvement projects, re-stacks and refurbishment projects jobs in progress and at completion to ensure standards of workmanship, budget and safety are met.
- Solicits and manages bids for office furniture, equipment, security and office cleaning services.
- Manages vendor and contractor performance, ensuring compliance with university and procurement standards, requirements and service expectations.
- Develop and oversee Miller Hall pricing policies for all events in Miller Hall, including invoicing and creating and securing contracts with outside groups.
- Manages Building Reserve Fund (sinking fund) and generates positive revenue streams by coordinating with campus conference service and internal campus units.
- Tracks and analyzes key operational metrics to support data driven decision making and continuous improvement.
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Property Maintenance (20%)
- Responsible for the upkeep and aesthetics of the property.
- Continual inspections of the property, both inside and outside noting deficiencies.
- Develop, schedule, and control maintenance for systems and equipment.
- Establishes and maintains the Preventative Maintenance to maintain maintenance standards.
- Ensures maintenance programs are prepared for three year horizons.
- Immediately collaborates with operational departments to address facility issues which may affect student, faculty or staff service, efficiency or safety.
- Applies knowledge of maintenance and construction means and methods to effectively prioritize and oversee repairs, upgrades, and system performance.
- Coordinates closely with Facilities Management, IT, contractors, and vendors to ensure timely, cost-effective maintenance and repair solutions.
- Supports sustainability and energy efficiency initiatives related to building systems and operations.
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- Performance Management (10%)
- Expectations are clear, well communicated, and relate to the goals and objectives of the department or unit.
- Staff receives frequent, constructive feedback, including interim evaluations as appropriate.
- Staff has the necessary knowledge, skills, and abilities to accomplish goals.
- The requirements of the performance planning and evaluation system are met, and evaluations are completed by established deadlines with proper documentation.
- Performance issues are addressed and documented as they occur.
- Safety issues are reviewed and communicated to ensure a safe and healthy workplace.
- Ensures staff are trained in facility operations, event support, safety procedures, and customer service expectations.
- Promotes a service-oriented, customer-focused culture that supports faculty, staff, students, and external clients.
- Reinforces staff roles in emergency preparedness and ensures readiness to respond to building incidents.
Additional Job Description:
- Job Profile: JP0421 - Facilities Manager, College or Division - Exempt - Salary - S12
- Qualifications:
- Compensation Grade: S12
- Recruiting Start Date: 2026-07-06
- Position Restrictions: Continuing E&G funded position and not term-limited
EEO is the Law:
Applicants can learn more about William & Mary’s status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission. https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
Background Check:
William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
Remote Work Disclaimer:
Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
About William & Mary:
William & Mary and the Virginia Institute of Marine Science (VIMS) are vibrant, innovative and engaged communities and we are delighted about your interest in a career with us. Please be aware Workday has weekly downtimes and will be unavailable Fridays starting at 9:00 p.m. through Saturdays at noon (ET) for scheduled maintenance. During this time, the portal will be closed and will not accept applications.
Benefits:
William & Mary offers a competitive range of benefits that support employee well‑being and professional growth, including access to on‑campus fitness facilities, university libraries, and other wellness resources. Educational assistance, professional development opportunities, and a robust holiday schedule are also available. Learn more and explore our comprehensive benefits website.
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