FTI Consulting
Director, Business Transformation (Operations & Supply Chain) | Corporate Finance
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Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
In Business Transformation at FTI Consulting, we focus on our clients’ strategic, operational, financial and capital needs by addressing the full spectrum of performance, financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Our services include strategic and business planning, profitability improvement, merger, integration and carve-out and pre-deal commercial and operational due diligence, including interim management. Our demanding customer base relies on small, experienced senior teams.
Business Transformation sits with the FTI Corporate Finance practice and works alongside colleagues in the Restructuring, Transactions Services, Tax and Digital Science teams, providing a holistic offer for our clients and a rewarding experience for our employees.
The Operations Practice sits within Business Transformation, connecting organisation strategy to frontline operations to drive new levels of competitiveness and resilience in an ever-changing world. Our approach is designed around three dimensions of operational excellence – the Operating System, Management System and People System to deliver holistic and sustainable impact.
The Operations Practice Consists Of Five Service Lines That Focus On Improving Business Profitability By Transforming The Performance, Capabilities And Mindsets Across All Aspects Of Operations
- Procurement
- Drive cost savings and value creation in sourcing and supplier management
- Manufacturing
- Improve efficiency, effectiveness and flexibility in manufacturing
- Supply Chain
- Enhance agility, efficiency and resilience in supply chain networks
- Service Operations
- Improve efficiency, effectiveness and customer experience from field force to back office
- Capital Delivery
- Improve cost-effectiveness and risk management in large-scale capital investments
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What You’ll Do
Directors are key client-facing members of project teams responsible for delivering high-quality outcomes, recommendations and analyses. You will work alongside, and lead, other consultants, owning workstreams within the overall project, under the guidance of the senior team.
The successful candidate will participate in project teams, working with clients on the execution of various engagements. Key activities include:
- Developing recommendations based on high-quality and insightful financial and operational reviews and modelling
- Identifying how to improve operational performance and create upside potential
- Identifying risks, potential downsides and mitigating actions
- Building pragmatic and implementable strategies and business plans, underpinned by solid analyses
- Driving client implementation including programme management across multiple initiatives
- Creating client-ready reports and presenting our work to clients
- Developing and coaching more junior consultants
- Working in the FTI London office, with frequent working at client sites
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need To Succeed
- Project experience in high-paced environments focused on impact and rapid results (e.g. operations performance improvement, turnaround, business plan review/development, implementation)
- Significant experience of short, high-intensity projects with tight deadlines and longer implementation programs with coaching, capability building and mindset change
- Experience of supporting business development activities
- International exposure and experience an advantage
- Proven consulting skills with ability to go beyond the analysis to add value, influence change, innovate, visualize and create, while providing outstanding client service
- Team player, open-minded, possesses cultural awareness and sensitivity
- Growing people leadership skills
- Highly organised and structured, with excellent problem-solving skills
- Experience of managing client stakeholders
- Builds and maintains relationships beyond the engagement
- Exceptional interpersonal skills, builds good professional and personal relationships with client teams at all levels and across the firm
- Combines business sense and financial understanding with operations content knowledge
- Strong, concise written and verbal communication skills, able to produce client-ready PowerPoint documents
- Quickly gains comfort with content areas which are unfamiliar and drives content leadership
- Flexible to accommodate frequent travel
- Mature demeanor and positive attitude, as well as sensitivity when dealing with clients
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Basic Qualifications
- In-depth industry experience in operations (either in-house, running supporting warehouse, transport and/or inventory functions; or extensive consulting experience in supply chain)
- Experience of leading workstreams/projects on a significant number of consulting engagements in operations, within a top-tier management consultancy
- Educated to degree level
- Fluent English speaker and writer
Preferred Qualifications
- Experience in deploying network optimization, make-or-buy decisions, footprint and inventory optimization and warehouse automation is highly desired
- Ability to deal with complex datasets, beyond Excel analysis, including Power Query, Power BI, Alteryx or SQL is highly desired
- Industry experience (e.g. automotive, aerospace & defence, chemicals, pharma & medical device, consumer goods, transportation and logistics, or travel & leisure) an advantage
- Experience at dealing with uncertainty and problem-solving with incomplete data
- Additional qualifications such as MBA or lean accreditation an advantage
- Continental languages, especially Dutch, German, Italian, French, Spanish, and Arabic highly preferable to open greater opportunities to work with our international offices
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
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