Syneos Health Commercial Solutions
Director - Clinical Business Development
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Director/Senior Director, Business Development (BD)
About the Role
The Director/Senior Director, BD is responsible for driving sales growth across an assigned geographic territory or account group. This role combines strategic account expansion with targeted new business development, balancing proactive growth of existing accounts with the pursuit of new opportunities.
By creating tailored engagement plans, building trusted relationships, and orchestrating cross-functional solution development, this leader delivers near-term results and long-term value.
Leveraging data-driven insights, they prioritise resources to maximise territory performance and strengthen Syneos Health’s presence within the biopharmaceutical industry.
Responsibilities
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Develops and implements an annual sales plan for assigned markets/accounts, including:
- Forecasting
- Objective setting
- Quarterly reviews to adjust for evolving needs
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Prioritises accounts and territory focus using data-informed insights on:
- Client opportunity
- Market potential
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Creates and executes monthly objectives aligned to the sales plan, effectively managing:
- Time
- Resources to achieve targets
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Develops and maintains strategic account plans, proactively:
- Identifying client challenges
- Collaborating with internal teams to deliver solutions
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Builds and nurtures strong relationships with key client stakeholders, including:
- Decision-makers
- Influencers, to expand account value
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Leads the design and execution of tailored, multi-touchpoint sales strategies, based on:
- Client needs
- Market dynamics
- Strategic goals
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Drives account expansion strategies, including:
- Therapeutic alignment
- Renewals
- Next-phase opportunities
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Collaborates with cross-functional teams—such as:
- Operations
- Therapeutic strategy
- Deal strategy
- Delivery
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To co-create customised, client-focused solutions
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Maintains up-to-date records of client activity, pipeline, and sales progress within:
- CRM platforms (e.g., Salesforce)
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Acts as a client advocate internally, sharing insights on:
- Culture
- Preferences
- Priorities to guide:
- Proposal development
- Team alignment
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Educates clients on Syneos Health’s differentiated value proposition and:
- Evolving service capabilities across clinical and commercial offerings
Requirements
Essential Experience & Skills
- Proven experience in sales or client relationship management
- Bachelor’s Degree in a science-related field, or equivalent related education and experience
- Advanced degree preferred (e.g., MBA, MS in Life Sciences)
- Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape (required)
- In-depth understanding of the:
- Drug development lifecycle
- Clinical research service lines
- Demonstrated success selling complex solutions in B2B environments, with a strong track record of:
- Opening new opportunities
- Managing mid- to executive-level client relationships
- Strong consultative selling skills, with the ability to:
- Uncover client needs
- Co-create impactful, tailored solutions
- Excellent:
- Communication
- Presentation
- Organizational skills
- Collaborative mindset with:
- Ability to lead cross-functional efforts
- Manage competing priorities with attention to detail
- Strong:
- Influencing and motivational skills
- Data-driven, strategic thinking
- Business acumen (solid analytic and commercial capabilities)
- Proficient in:
- MS Office Suite
- Google Workspace
- CRM platforms (e.g., Salesforce)
- Willingness to travel at least 30%, for:
- Client engagements
- Internal meetings
- Industry conferences
- Proven ability to act as an effective communicator, active listener
- Strong business acumen and strategic thinking
- Highly organised, with the ability to prioritise in a dynamic, fast-paced environment
- Resilient and results-driven
- Technologically proficient (MS Office Suite, Google Workspace, Salesforce)
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Cultural Fit & Values
At Syneos Health, we are dedicated to building a diverse, inclusive, and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway; transferable skills will be considered.
We also invite you to engage with our Talent Network for additional career opportunities.
Why Join Syneos Health?
Each life we positively impact makes our work worthwhile. By joining one of our teams, you’ll:
- Partner with some of the most talented clinicians in the industry
- Experience the impact of a career in healthcare
- Contribute to a multitude of career paths, including new and existing partnerships within the biopharmaceutical space
- Join a global company dedicated to delivering:
- Better, smarter, faster solutions
- Therapies to patients worldwide
Work Here. Matters Everywhere. How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).
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