Dialpad Japan
Director, International Sales Engineering
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Director, International Sales Engineering
Sales Engineering London, UK
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform – powered by AI that understands every conversation in real time.
More than 70,000 companies, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on us to build stronger customer connections using real-time, AI-driven insights.
We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialpad Employee
At Dialpad, AI isn’t just a feature—it’s how our teams do their best work daily. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. We’ve built the platform that turns those conversations into insight and action—for our customers and ourselves.
We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your Role
The Director of International Sales Engineering is a highly technical strategic leader who will oversee our entire Sales Engineering organization across EMEA, APAC, and Japan. This role requires a deep understanding of the complex nuances of diverse international markets, including navigating regional dynamics, data residency requirements, product localization needs, and AI adoption variations across geographies.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You will partner closely with our International Sales Leadership to:
- Drive enterprise opportunities
- Grow our expanding Channel organization
- Lead technical presales strategy
- Cultivate a world-class International SE organization
You will serve as a trusted, strategic advisor internally to Product and Executive teams and externally to our largest enterprise customers.
Responsibilities
Strategic Deal Execution
- Partner with International Sales Leadership to drive revenue growth
- Develop account strategy, technical win criteria, and align SE resources for large-scale enterprise deals
Agentic AI Strategy
- Articulate and shape enterprise AI adoption patterns across regions
- Navigate the international AI regulatory landscape to develop the Agentic AI International GTM strategy
Executive Engagement
- Lead technical engagements with CIOs, CTOs, and IT Directors
- Build trust through expertise and strategic guidance
Market and Regulatory Complexity
- Serve as the internal expert on international market nuances, including:
- Regional data residency and compliance laws (e.g., GDPR)
- Localization requirements
- Regional cultural and regulatory impacts on AI adoption
Channel Expansion
- Enable and grow our international Channel organization
- Equip partners to position UCaaS, CCaaS, and Agentic AI solutions effectively
Product Vision and Market Intelligence
- Be the voice of the international market
- Analyze global competitive landscape
- Partner with Product and Engineering to ensure the roadmap meets international needs
Innovation and Team Growth
- Foster innovation in international teams through new systems, scalable processes, and adaptive tactics across time zones and cultures
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Customer Relationships
- Build deep relationships with multinational customers
- Align business challenges to Agentic AI and communications portfolio solutions
Requirements
- BA/BS degree or equivalent practical experience
- Minimum 12 years of customer-facing experience as:
- Solution Architect
- Sales Engineer
- Implementation Engineer
- Solutions Consultant
- or similar roles
- Minimum 8 years of people management experience
- Proven track record of leading in international markets
- Hands-on experience with-Agentic AI or conversational AI
- Ability to work independently while balancing multiple, complex work streams
- Exceptional analytical and problem-solving skills
- Strong determination, persistence, and initiative
- Advanced emotional intelligence and ability to inspire and develop direct reports
- Exceptional communication skills (written, verbal, and interpersonal)
- Experience engaging from C-Suite to IT Operations
Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship Agentic AI products that redefine company operations
- Join a team where AI amplifies every employee’s impact
- Competitive salary, benefits, training, and growth opportunities
- Thrive in an inclusive, cutting-edge work environment
“Don’t meet every single requirement? If you’re excited by this role, demonstrate the fundamental traits, drive, and ambition we seek—apply anyway!”
Dialpad is an equal-opportunity employer, dedicated to inclusion and an environment free from discrimination.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location