Olympus Corporation
Director - IT Business Transformation Partner
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Olympus Overview
Olympus are a global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.
IT Business Transformation Partner
The IT Business Transformation Partner is the senior representative for Global IT in the North cluster, bringing the global voice of IT to the business and vice versa, partnering with the North Cluster's leadership team to connect global inputs to local needs. The role is intended to deliver a global “multiplier effect” by driving collaboration and coordination across IT functions as well as driving transformation and alignment across the sub-regions. They will provide the Global IT teams based in the cluster with a local leader, someone they can look to who is leading in the cluster overall and building the IT community as a change enabler.
Responsibilities
Business Engagement and Relationship Management
- Represent Global IT at local ExCo/ leadership meetings as appropriate (bridge between IT and the Business)
- Own relationship with senior executives and senior business leaders, first go-to person for key stakeholders.
- Issue problem diagnosis, option generation and resolution management.
- Playback the global portfolio priorities and details to the business in the region, act as a change and transformation enabler.
- Act as point of contact for major incidents/security incidents for senior executives and senior business leaders.
Transition Management
- Support the Global IT Leadership to help manage and coordinate the transition to operating in the new target global IT organization.
- Help drive a positive colleague engagement, support onboarding to new global roles and identify opportunities for upskilling and development.
- Raise any issues or challenges and proactively propose and implement solutions with Global IT Leadership team.
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Portfolio & Demand Management
- Understand the cluster on/ business division strategy and priorities, and drive alignment with the Global IT strategy and portfolio.
- Ensure that cluster demands & priorities are reflected in the global functional roadmap & IT Portfolio.
- Ensure that IT is well represented in Regional and Global Project Portfolio Meetings.
- Support demand shaping in the North cluster markets and ensure that the demand goes into the right channels and processes.
- Represent cluster priorities and communicate relative importance of requests from regions as part of the global discussions and vice versa, connect local needs to global inputs.
- Facilitate local roll-out of global projects to make sure these are fit for the cluster and delivered effectively. Facilitate readiness of the cluster to onboard to global solutions.
- Coordinate with region BRMs to provide input to overall region demand.
- Actively drive legacy application and infrastructure lifecycle management and the decommissioning of legacy services.
Service Delivery
- Oversee and assure delivery to make sure that the services are being delivered to the business.
- Ensure services delivered by IT are delivered well and working and that IT services are blending in the region.
- Coordinate delivery across the global functions on behalf of the business.
- Facilitate local rollout of global projects to make sure these are fit for the regions (and vice versa) and delivered effectively.
- Participate in Regional Service Performance Review Meetings as appropriate.
IT Strategy & Performance Management
- Monitor Regional IT Services/Performance delivery.
- Raise performance issues/escalations to Functional Head or Global IT Leadership Team.
- Drive improvement in services aligned to critical customer requirements (cross-functional view).
- Manage Senior Management escalations.
- Input into the region business-technology strategy (incl. roadmap, plan).
- Support execution of the business-technology strategy.
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Community Building
- Driving overall adoption of tools, application and emerging technologies in the North cluster.
- Driving cross-functional understanding of IT trends, technologies and good practice.
- Lead, motivate and develop team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.
Your Qualifications
- 10 or more years in IS/IT and business/industry.
- A minimum of 3 to 5 years of leadership responsibilities.
- Extensive experience in IT Business and driving transformation.
- Experience in business/industry (beyond IS/IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders.
- Strong leadership capability, executing as appropriate in the areas of responsibility.
- Expertise in budget planning, financial management and workforce management.
- Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype.
- Ability to improve operational efficiency, service delivery and information management across the IS/IT organization.
- Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
Skills
- Demonstrable business and tech acumen.
- Detail orientated.
- Business Enterprise knowledge.
- Advocate for Change.
- Strategic IT planning.
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