Electronic Arts (EA)
Director, IT Site Services EU
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity excels, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Director, IT Site Services EU
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity excels, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
We are looking for a Director, IT Site Services Europe, based in one of the Guildford, Madrid or Stockholm offices to act as the leader of our Site IT teams across our European offices (15 offices). As the IT Leader, you will help ensure our Studios have the technology, knowledge, and services they need to create world-class games. Your role reports to the Global Director of Site & Service Operations, who is part of the Employee and Studio Experience (ESE) team, which is dedicated to providing the best tools and support for EA teams to perform at their highest potential.
Embracing diversity and inclusion, you will promote the development of great games through an open and collaborative work style. The IT Director will lead site teams to ensure the security of Intellectual Property within the studio through the development of, and adherence to existing standard operating procedures. You will develop comparative metrics on technological support within their region.
You will align the EA IT roadmap with our ESE goals, driving strategic technology decisions and leading investment budget planning. You will ensure customer satisfaction by understanding and meeting needs, building relationships, and delivering IT services promptly. You will lead your team to meet the evolving needs of EA.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
Relationship Development and Management
- Be the operational focused liaison between IT, Business Stakeholders and Global IT Functions
- Partner with business stakeholders to understand their respective local and regional department goals
- Form collaborative relationship with supporting global service lines such as Workplace Experience, Real Estate, People Experience, Service Desk, Service Operations and Strategic Partner Management
- Establish and maintain working relationships with main vendors across the region
Technical Leadership
- Promote Technology learning and usage within the department and across managed locations.
- Project management/coordination on technical projects across managed locations
- Forecast resources (budget, assets and personnel) for projects for IT operations across locations
- Stay informed about the latest developments in IT technology
- Prepare long and short-term plans for the S&SO Team and acquisition of the resources and needs to support them, assuring alignment with long-term studio goals
- Publish and analyze data on performance of teams across managed locations
Qualifications
- Requires ten or more years of experience in all aspects of IT in multiple leadership roles
- Requires experience of managing local Site IT teams within a Game Development organization
- You will be based in one of our Guildford, Madrid or Stockholm offices and expected to work hybrid.
- 3+ years of experience managing IT in a Game Development or Publishing role or equivalent role.
- Experienced in managing teams and influencing stakeholders
- Proficient in working across organizations, managing by influence, and coordinating large-scale teams in multiple locations, time zones, and geographies.
- Experience with game development pipelines
- Experience with IT Security best practices
- ITIL experience
- Experience managing technical teams
- Bachelor of Business or Computer Science degree or equivalent work experience
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location