Insulet Corporation
Director, Key Opinion Leaders & Field Medical Excellence
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Director – KOL Engagement and Field Medical Excellence
Job Summary
Reporting to the VP Global Medical Affairs (US & International), the Director will serve as a leading figure in Medical Affairs, providing strategic medical leadership to elevate KOL Engagement and Field Medical Excellence. This role ensures the adoption of industry best practices for advanced stakeholder engagement, fosters joint-value creation, and builds a systematic approach for the global Medical Scientific Liaison (MSL) teams.
Insulet’s Mission Insulet’s mission is to simplify the lives of people living with diabetes through the development and commercialisation of advanced diabetes technology, including the Omnipod 5 system—and beyond.
As a visionary leader, you will co-shape Insulet’s approach to excellence in KOL engagement and field medical operations, collaborating with global, regional, and cross-functional teams.
Responsibilities
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Develop and drive a KOL Excellence Framework, aligning US and international Medical Affairs with regional and national teams, and cross-functional groups.
- KOL Strategy
- KOL Mapping
- KOL Engagement Planning
- KOL Performance Tracking & Reporting (e.g., CRM platforms)
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Mature and implement a best-in-class Field Medical Operating Model, working with global health advisory board partners and International Medical Affairs teams.
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Lead strategic insights reporting from MSL (Medical Scientific Liaison) field teams to guide global enterprise decision-making, contributing to our Global Advisory Board Framework.
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Develop and execute a forward-thinking competency model for Medical Affairs in both US and International markets, and design team development pathways.
Requirements
Education & Experience
Minimum Requirements:
- 10+ years of experience in KOL Engagement, Field Medical Excellence, or related Medical Affairs functions within medical devices/pharma.
- Evidence of capability building, competency development & training expertise.
- Regional/global leadership experience observed.
- Preference given to those with cross-functional MSL (Medical Scientific Liaisons) team leadership.
Preferred Technical Competencies:
- Experience with CRM systems or related platforms.
Skills & Competencies
- Demonstrated leadership capabilities
- Medical/pharmaceutical strategy expertise
- Communication, influence & external stakeholder engagement
- Experience in facilitating joint-value creation
- Strong cross-functional collaboration
- Capability & competency development
- Robust project management skills
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Physical Requirements
- Remote or Hybrid Work Location (predominantly US-based or EMEA countries where Insulet has legal presence)
- Estimated 20% travel requirement for client and external engagements
About Insulet
Headquartered in Massachusetts, Insulet is a pioneer in innovative medical device technology driven by its mission to transform the lives of people affected by diabetes—now and in the future across therapeutic areas. Our Omnipod platform (meaning "all power" in Latin) empowers people to navigate life with improved diabetes management by eliminating daily finger-stick testing and needles, combining seamless insulin delivery with user-friendly control.
We hire top talent who align with our customer-centric values. All Insulet teams are dedicated to exceeding own and customer expectations—placing-Insulet’s ambition alongside theirs.
Commitment to Confidentiality
Before joining our process and participating in interviews and assessments, we will provide you with Insulet’s Privacy Notice, which outlines how we safeguard personal data received during the recruitment process. See insulet.com and omnipod.com.
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