Platform Housing Group
Director of Communications & External Affairs
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Director of Communications & External Affairs
Salary: Up to £125,000 depending on experience Location: Home-Based with regular travel to offices Basis: Permanent, Full-Time
A Platform for Leaders. A Platform for Impact.
At Platform Housing Group, we’re more than a workplace. We’re a Platform for People—for our customers, and for our colleagues.
Now, we’re looking for a Director of Communications & External Affairs to help shape how we tell that story.
Why this role matters
We’re building our next Corporate Strategy. Our ambition is clear.
As our Director of Communications & External Affairs, you’ll make sure our voice matches that ambition—clear, confident and rooted in purpose.
- You’ll lead how we connect with customers, colleagues and stakeholders.
- You’ll protect and strengthen our reputation.
- You’ll help us show the real impact of the work we do—building better homes and better futures.
This is your chance to create a lasting impact across a values-driven organisation.
What you’ll be doing
- Setting the direction for all internal and external communications
- Leading our brand and reputation, making sure everything we say reflects who we are
- Owning crisis and issues management, guiding us through complexity with confidence
- Building influential relationships across political, regional and sector networks
- Driving engaging internal communications that support change and bring people with us
- Acting as our senior spokesperson, representing Platform with credibility and impact
- Leading a high-performing team, creating a culture where people can bring their best
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What you’ll bring
- You’ll be an experienced, strategic leader who knows how to operate at pace and at scale.
- A strong track record in senior communications, PR or external affairs roles
- Experience in complex or regulated environments (housing experience is a bonus)
- Deep expertise in reputation and crisis management
- A natural ability to influence and build trusted relationships
- Strong political awareness and sound judgement
- Experience leading communications through change
- A leadership style that’s collaborative, inclusive and empowering
- CIPR or CIM qualification is desirable.
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What it means to be a Platform for People
It means a place where people matter, where we work as one team, and where you’re supported to bring your best every day.
You’ll find:
- A supportive and inclusive culture
- Real opportunities for growth and development
- The flexibility to balance work and life
- A shared purpose—making a difference to customers and communities
Because here, your work doesn’t just deliver results. It delivers impact.
Where you’ll be based
This is a home-based role, with regular travel (typically 2–3 days per week), mainly to Solihull and across our operating areas. You’ll need to be ready to travel at short notice when needed.
What’s next?
- Closing date: 17 July
- Interviews: 28 July
For an informal conversation, contact: recruitment@platformhg.com
Discover a Platform for your leadership
Join us, and you’ll find more than a role. You’ll find a platform to lead, influence and make a difference.
A Platform for People.
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