IRIS Software Group
Director of Facilities
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At IRIS, our workplaces play a critical role in how our colleagues collaborate, innovate, and succeed. We're looking for an experienced Director of Facilities to lead the strategic and operational management of our multi-site property portfolio, ensuring our offices remain safe, compliant, cost-effective, and exceptional places to work.
This is a highly visible leadership role, partnering closely with the Executive Team and senior stakeholders across the business to develop and deliver our workplace strategy. You'll lead facilities operations, property management, health and safety, supplier relationships, and major projects across our estate while driving continuous improvement and enhancing the colleague experience.
What you'll be doing
As Director of Facilities, you'll be responsible for the leadership and oversight of all facilities, property, and workplace services across our locations. Key responsibilities include:
- Developing and delivering the facilities and workplace strategy in line with business objectives.
- Leading the management of our property portfolio, ensuring operational excellence, compliance, and value for money.
- Ensuring all offices operate to the highest standards of health and safety, environmental compliance, governance, and risk management.
- Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements.
- Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery.
- Partnering with Finance, IT, HR, Marketing, and business leaders to ensure facilities services support organisational priorities.
- Managing budgets, financial planning, forecasting, and cost-control activities across the estate.
- Driving workplace innovation, sustainability initiatives, and operational efficiencies.
- Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making.
- Leading, developing, and coaching facilities teams while building strong succession and capability plans.
- Presenting property, facilities, and financial updates to senior leadership and executive stakeholders.
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What we're looking for
We're seeking an experienced facilities leader with a proven track record managing complex corporate environments and multi-site operations.
You'll bring:
- Significant leadership experience within facilities management, workplace services, or corporate real estate.
- Experience leading facilities operations across multiple locations and managing geographically dispersed teams.
- Strong knowledge of health and safety legislation, statutory compliance, risk management, and governance.
- Expertise in supplier management, contract negotiations, procurement, and service delivery frameworks.
- Proven budget management and commercial decision-making capabilities.
- Experience delivering major facilities projects, including refurbishments, fit-outs, relocations, and workplace transformation initiatives.
- Excellent stakeholder management skills with the ability to influence and engage senior executives.
- Strong understanding of building services and how they support business operations.
- Outstanding communication skills and the ability to build relationships across all levels of an organisation.
- A proactive, data-driven approach to continuous improvement and operational excellence.
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It would be great if you also have
- Experience managing a UK or international multi-site property portfolio.
- Strong sustainability, ESG, and energy management experience.
- Experience managing complex landlord and property relationships.
- Professional qualifications or memberships such as IWFM, IOSH, NEBOSH, or equivalent.
- Experience leveraging technology and AI to improve facilities operations and service delivery.
- Degree-level qualification or equivalent professional experience.
Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend you apply as soon as possible.
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