Steven.com
Director of Founder Communications
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Director of Founder Communications
Company: Steven.com Reporting To: Global VP of Communications (Steven.com) (in close partnership with the Chief of Staff) Location: London, with international travel as required
About Steven.com
Steven.com is building the operating system for the trillion-dollar creator economy. Today, this industry is held back by fragmented tools and a lack of professional infrastructure. Steven.com is the solution—the end-to-end operating system designed to scale what is irreplaceably human.
We have built proprietary technology and obsessed teams to identify and scale the highest-potential creators across our core pillars:
- Creator Media: amplifying reach, influence, and trust.
- Creator Community: transforming audiences into connected tribes.
- Creator Products: giving creators the infrastructure to build and back aligned products and ventures.
- Powered by Creator Tech & Intelligence: a proprietary data and technology suite that fuels smarter decisions and drives innovation across the entire flywheel.
Role Mission
This is a high-trust role working directly with the founder—one of the most visible entrepreneurs and media personalities in the world. Your mission:
Build and run a world-class founder communications programme that:
- Strengthens his reputation.
- Expands his international influence.
- Ensures he is exceptionally prepared for every interview, stage, partnership, and public moment.
The role sits at the intersection of:
- Traditional media relations.
- Founder communications.
- Reputation management.
- Modern creator-led influence.
You’ll act as the day-to-day comms lead for the founder, owning:
- Media strategy and profile-building across business, technology, entrepreneurship, and culture.
- Briefing and preparation for all external moments.
- Reputation and issues management.
- Developing opportunities from his network, travel, and partnerships.
- Maintaining systems that coordinate activities with the Chief of Staff, internal teams, agencies, and external partners, often at speed and under pressure.
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Key Outcomes
✅ The founder is exceptionally prepared. Every interview, keynote, partnership, and public moment is approached with:
- Clear strategic intent.
- Flawless execution.
- High-quality briefings, messaging, and research.
✅ A trusted partnership is built.
- Deep understanding of his priorities, communication style, and long-term ambitions.
- He relies on your counsel for decisions.
✅ The profile grows where it matters.
- Proactive media and profile opportunities strengthen authority in:
- Business, technology, entrepreneurship, and culture.
- US and other priority international markets.
✅ Relationships are real and active.
- Journalists, producers, editors, creators, and industry stakeholders trust you and pick up.
✅ Risk is managed early.
- Spots emerging issues.
- Differentiates genuine narrative shifts from short-term online noise.
- Provides calm, balanced counsel during scrutiny.
✅ Opportunities are never missed.
- Moments arising from network, meetings, partnerships, and travel are identified and fully leveraged.
✅ Everything is coordinated.
- Comms priorities stay aligned across:
- Chief of Staff, Global VP, leadership, agencies, and partners.
- Systems improve planning, responsiveness, and execution.
Core Competencies
🔹 Exceptional comms judgement and strong media instincts. Knows what’s worth saying, where, when—and when to remain silent.
🔹 Outstanding written and verbal communication.
🔹 Fluent in both worlds—traditional media and modern creator-led communications.
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🔹 Calm, organised, and highly effective under pressure.
🔹 Natural relationship builder with excellent interpersonal skills.
🔹 Provides credible counsel—comfortable advising senior stakeholders and holding your line.
🔹 Balances strategy and delivery.
- Thinks long-range.
- Updatable briefing docs (able to adapt even late-night deadlines).
🔹 Proactive and opportunity-focused.
- Goes looking—doesn’t wait to be told what to do.
🔹 High attention to detail and strong operational discipline.
🔹 Low ego, highly collaborative. Motivated by team success, not personal visibility.
🔹 Comfortable navigating ambiguity and shifting priorities.
🔹 Discreet and trustworthy. Handles sensitive information with maturity and professionalism.
You’ll Thrive Here If
✔ You enjoy operating close to decision-makers and helping them perform at their best.
✔ You’re equally at ease:
- Building a media strategy.
- Updating a briefing document at midnight before an interview.
✔ You can seamlessly switch between:
- Long-term reputation building.
- Immediate problem-solving.
✔ You understand that great founder communications is about:
- Anticipation, preparation, and judgement—not visibility.
✔ You’re curious, resourceful, and energised by the chance to build something exceptional.
Ideal Background
- Significant experience in:
- Communications, corporate affairs, reputation management, publicity, or founder communications.
- Close working experience with:
- Founders, senior executives, talent, or public-facing leaders.
- Strong understanding of:
- Traditional media.
- Modern creator-led communications.
- Track record in:
- Fast-moving, high-performance environments.
- Scenarios requiring judgement and discretion.
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